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Fairmont Singapore

80 Bras Basah Road , Marina Bay, Singapore 189560

Recent customer reviews

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Excellent

8.6

based on
2228 reviews

1794 reviews in English

Value for Money
8.0
Location
9.3
Staff Performance
8.8
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.9
Food/Dining
7.9
All reviews (2228)
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Jaywardene O. Business travelers Philippines, March 4, 2014
Superb!

Staff, Service and Ambience
10
Very good, they have upgraded us to the Executive Club free of charge. Wake up drink is the best!
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James K. Business travelers Canada, March 4, 2014
Very Satisfying

Service, Room and access to shopping
9.7
Great, I have been at the Fairmont Hotel on a few occasions and for conventions.
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Deirdre O. Families with young children United Kingdom, March 2, 2014
well appointed hotel, freezing room

location, dining options, front of house staff
6.7
Good location, good room size. We had problems with our air con - set at 18 degrees and we couldn't alter it. Maintenance fixed, twice I believe, and claimed the problem was fixed but it was not. Really affected our enjoyment especially as we a toddler and a baby and must have quite speicifc temperatures for his safety and comfort.
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Shu F. Couples United Kingdom, February 26, 2014
Very comfortable and enjoyable stay.

Clean and bright room, helpful staff
10
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Ananda A. Groups Indonesia, February 23, 2014
Great Hotel with Superb Location and Service

Location, Convenience and Easy Access to Shopping Mall
7.3
Stayed for two night last weekend with some friends from overseas. I didn't initially expect much from Fairmont as It appealed to me as another business hotel. They proved me wrong. First of all, our room was spacious. It was a corner room with seriously huge space, value for money. Service was efficient and great, staffs were knowledgeable and attentive. It has swimming pool, gym, spa and tennis court - a great place to spend your weekend escapade. Location is perfect, connected to Raffles City shopping mall and City Hall MRT station. Very convenient for both business travelers and tourists. I would recommend this hotel for both business and leisure.
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Ali B. Couples United Kingdom, February 23, 2014
Good hotel in Singapore

location, staff, room
9.3
This is a good hotel. Does exactly what it should do. Well located with staff who are extremely helpful.
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Lawrence B. Couples United States of America, February 16, 2014
A welcoming, friendly staffed hotel

Hospitality suite, friendliness of the staff, location
9
Very pleasant--the staff were friendly, accommodating and always smiling
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Ida M. Couples Singapore, February 16, 2014
Not bad

Smoking room, Fast room service, High quality of customer service
7.7
Swimming pool is shared with another hotel.Dinner buffet is halal, variety and taste was not bad.Smoking room is located right above the swimming pool.Room size is normal,not big.I wish there was a bathtub in my room.
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Bernard M. Families with older children Australia, February 9, 2014
Overpriced

Good location, good beds and good breakfast/
6
We had too many problems at this Hotel. The maintenance guy left used globes in our bathroom, one fell and shattered on the bathroom floor. There were building noises during the day from within the Hotel. We didn't have any hot water one afternoon until evening time. The food was good in the club lounge but it was luke warm.
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Lau S. Groups Hong Kong, February 8, 2014
Nice stay but daily floor vacuuming is needed

Located right next to Raffles City where you can do shopping and find eateries very easily. Spacious room and helpful staff.
8.3
It would be a great stay if the floor is vacuum cleaned every day. Since my friend and I found some hair appearing on the floor throughout our stay. Also, we found some brown bits on the floor. I don't know where they were from.
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