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Fairmont Singapore

80 Bras Basah Road , Marina Bay, Singapore 189560 (Show on map)

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Fairmont Singapore Singapore - Equinox Restaurant Fairmont Singapore Singapore - Prego Restaurant Fairmont Singapore Singapore - Mikuni Restaurant Fairmont Singapore Singapore - Antidote Fairmont Singapore Singapore - Cafe Swiss Fairmont Singapore Singapore - Alligator Pear Fairmont Singapore Singapore - Introbar Fairmont Singapore Singapore - City Space - Lounge Fairmont Singapore Singapore - New Asia Bar Fairmont Singapore Singapore - JAAN Fairmont Singapore Singapore - Asian Market Cafe Fairmont Singapore Singapore - Kopi Tiam
Area: Marina Bay Number of Rooms: 769

Recent customer reviews

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Fantastic

8.6

based on
1958 reviews

Value for Money
8.0
Location
9.3
Staff Performance
8.8
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.9
Food/Dining
7.9
All reviews (1958)
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Ami D. Families with young children Indonesia, August 9, 2013
Great hotel

Fantastic Service, Comfortable Room, Fabulous View from Room
9.3
Beng C. Couples Singapore, August 9, 2013
Check in was slow

Clean, comfortable, good location
6.3
Checkin could be better, should provide complimentary Internet and parking
Leona Q. Families with older children Malaysia, August 9, 2013
Uncomfortable and unpleasant experiences

Quiet, Near city, Large room
2
1. INCONSISTENCY : As I plan to drive in to the hotel, called and staff who answered gave me the info I can claimed complimentary ticket parking in the car park. As the line was disturbed I called in the second time, and was put to the concierge to arrange for the complimentary car park ticket. WAITED for a LONG time, no one picked up the phone! Later I called in again and was tranfered to talked to the guests relationship manager. He bluntly denied the hotel provide complimentary ticket, and offer discounts for vallet parking. Very bad first impression of FAIRMONT Hotel in SINGAPORE 2. DENIED ACCESS in SPA : My daughter who is 16 years old was DENIED in her access for the use of SPA pools! The spa facility in one of the main reason why we choose this hotel! We have travelled to many countries and stayed in the luxury hotel and were NEVER a time, NOT ALLOWED to use SPA pool due to age and "SAFETY" reason! Can you believe it? 3. POOR QUALITY OF FOOD in ROOM SERVICE : The food was NOT FRESH! The dim Sum, meat carries smell which made it hard to even put in the mouth, juices are diluted. Paid for 5 pieces of dim sum, 2 plates of American Breakfast...totally NOT WORTH it because of the quality of food. This is what it is called as 5 stars hotel?? I strongly DOUBT IT! A hotel with poor staff management (unfriendly staff everywhere), for such a hotel, is a bad experience! Expensive lesson to learn! Will never come back to this hotel.
Wayne W. Couples New Zealand, August 6, 2013
very enjoyable stayed before will return

location excellent staff quiet rooms
9.3
great will return again & thanks for the lovely room
Emelita R. Business travelers Philippines, August 6, 2013
Pleasant and safe

Accessible
7.7
Han Y. Couples China, August 6, 2013
one of the best hotel in sg

food, location and friendly staff
9.3
very nice and quiet place, the food in the resturance in the hotel are really nice. the staff are very friendly and helpful. it was a great experience.
Huang M. Families with young children Hong Kong, August 5, 2013
Good and comfort to stay

Nice view, big room size and clean
8
Stanley T. Couples Singapore, August 4, 2013
Superb View

Centralised, Great food with good view
9.7
Ying H. Couples Singapore, August 3, 2013
Great place to stay in as it is centrally located.

Friendly staff, good service, centrally located.
9.3
Staffs were friendly and room was comfortable. Check in and check out were fast and staff would try to find the best room available. Hotel also provide very good quality toiletries which was quite a good experience. The hotel is also centrally located with city hall mrt station just steps away. Only down side is that the hotel does not provide complimentary parking and offers valet parking at a charge of $30.
Tra M. Business travelers Vietnam, August 3, 2013
I have stayed there for 1night early this Aug

The hotel is right at the city center, connected to Raffle City where you can eat, shopping and enjoy any service you want.
7
I feel very comfortable staying there. However, the wifi charge is too high and it should be free for guests at least somewhere in the hotel.

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Customer Reviews - Fairmont Singapore, Singapore

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