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2015
Excellent 8.7
Based on 2375 reviews

Recent customer comments

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Excellent



based on 2377 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.1
  • Food/Dining 7.9

7.3 Ananda A.
Indonesia
June 10, 2014
Great Hotel with Superb Location and Service
Location, Convenience and Easy Access to Shopping Mall
Stayed for two night last weekend with some friends from overseas. I didn't initially expect much from Fairmont as It appealed to me as another business hotel. They proved me wrong. First of all, our room was spacious. It was a corner room with seriously huge space, value for money. Service was efficient and great, staffs were knowledgeable and attentive. It has swimming pool, gym, spa and tennis court - a great place to spend your weekend escapade. Location is perfect, connected to Raffles City shopping mall and City Hall MRT station. Very convenient for both business travelers and tourists. I would recommend this hotel for both business and leisure.

10 Steven B.
Australia
June 10, 2014
Great location, great room
location and room
This is a great hotel, with really good rooms and an excellent location. Will definitely be staying here again.

9 Tatan T.
Indonesia
June 10, 2014
Great hotel in a perfect location
Nice large rooms, great location and wonderful staff
Nice hotel right next to Raffles City shopping center. Check in was brief and efficient. Room is large and well maintained

9.3 pozarova S.
Russia
June 09, 2014
Super!
Servis, housekeering, care
Very nice room with harbor view, fantastic bed and fresh bedlining, nice food and frendli people

7.7 Mark M.
Australia
June 08, 2014
Above Average
Location & amenities.
We stayed in a Premier Room for 5 nights. The room was new and the amenities in the room were very good. The bed was very comfortable and the shower had plenty of hot water and water pressure. The staff were friendly & efficient. The location was excellent - very close to the MRT line, ver close to shops & restaurants and easy access to the Bay area. Room cleanliness - was average. The carpet was not cleaned during our stay of 5 days. The bed linen was changed once - even though we asked that it be changed more frequently. The replenishment of the complimentary tea & coffee was tardy. Room service was generally slow and one time it was completely forgotten. The lobby area was heavily, over-perfumed with air freshener. In the overall scheme of things - the above criticisms are minor - but in a 5-star hotel and for the price you pay, they should not happen.

7.3 Yeo S.
Brunei Darussalam
June 06, 2014
Very relaxing
Good location, rooms and great services
Wonderful, nice place to stay with lots of shops and restaurants nearby

7 Wing L.
Malaysia
June 05, 2014
Excellent
Easy access to MRT, a shopping mall next door, close to Suntec expo center
Nicely comfortable, convenient location for business travel, nearby mall, good restaurants...

8.3 Norawati N.
Singapore
June 05, 2014
Very comfortable and relaxing stay.
Near to train. Near to malls. Clean and spacious premier room.

10 Ritchell M.
Philippines
June 04, 2014
Very accessible n other restaurants
Fast internet, comfortable and clean, accessible
It's awesome. Really enjoyed other restaurants because it is centrally located

8.7 Sharon W.
Singapore
June 04, 2014
Very relaxed Staycation
Location, value for money, full set of features including spa access and pool bar
Wonderful, would stay again, very value for money