Back to hotel info

2015
Excellent 8.7
Based on 2445 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 2445 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.7
  • Location 9.3
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.1
  • Food/Dining 7.9
Sort by

Cathryn K.
Australia
June 27, 2014
A good hotel
The staff...the bathrooms...the gym
It is a good hotel, the staff were fantastic and the gym is great. Unfortunately the bed in my room sunk so badly in the middle I didn't need a pillow. The bathrooms are great, very spacious and sparkling. The gym and spa area was very good although I didn't have any treatments in the salon

Tay T.
Singapore
June 27, 2014
Fantastic. Good Stay. Spacious room
Check in requests were all satisfied. Staffs are very welcoming and friendly. Room and bathroom spacious
Staff at check in counter is v friendly. All requests I made were all satisfied (eg. corner rooms, high room and even late checkout) Superb service as I am able to store my things with the concierge at ease. Room is spacious enough for me to invite guests. Comfy bed, large bathroom. The room even has a storeroom (not small) A good stay! (Abit pricey)

Sutono H.
Indonesia
June 26, 2014
Excellent hotel
Center , near mrt station, friendly staff
Great place to stay, near to every where and easy public transportation. The shopping area is in one complex with the hotel

Vivi P.
Indonesia
June 25, 2014
nice elegant hotel
near public transport
it was such a pleasure to stay at Fairmont hotel... good location, the room was superb.. big and clean room..

GUOJIE S.
Singapore
June 23, 2014
It is the little details that makes it good
location, amenities, attentive staff
It was a great stay. Got the newly renovated rooms. The room decor is great with a good balance of straits chinese elements with modern elements. However, one bad thing was the ac... apparently guests can't adjust the temperature. The facilities officer had to drop by to help us adjust the ac.

affandi A.
Indonesia
June 23, 2014
Great hotel with great view!
View, the bathroom and the pillow
I love the view and pillow selections that offer in the room. The bathroom also very decent.love it!

kong P.
Malaysia
June 23, 2014
good
comfort, convenient, quality
Enjoyable stay in this hotel.

Ricky R.
Indonesia
June 23, 2014
Excellent Service and good location
Service,location, room.
No. Issue at all.

welly T.
Indonesia
June 23, 2014
excellent
excellent excellent excellent
excellent all the way

Graham S.
United Kingdom
June 23, 2014
Well Managed Hotel Centrally Located
Staff With Friendly Attitude, Clean Well-Maintained Rooms, Lots of Dining Options.
I always stay at the Fairmont as it represents very good value considering its central location and the price of hotels in Singapore generally. The lobby and bar has been completely renovated, as have many of the guest rooms and, considering it has been around for so many years the maintenance standard is excellent. Everything works. The lifts are really fast, lift and room access via touch card, fast complimentary internet plus two complimentary newspapers per day and complimentary capsule coffee in your room. There is an evening turn down/towel replacement/room tidy service which is unusual these days and all the linen is exceptionally clean and fresh. Breakfast selection (at Prego restaurant) is pretty good and service very efficient. The only downside is no guest complimentary parking. Valet parking costs a whopping SGD30 per day. I have recommended this place to many people and everyone has enjoyed their stay. Best to book a Deluxe room and specify the South Tower as it is fully renovated while the North Tower is still under renovation and may be a bit noisy.