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Excellent 8.7
Based on 2373 reviews

Recent customer comments

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based on 2373 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 8.9
  • Staff Performance 8.8
  • Value for Money 8.1
  • Food/Dining 7.9

8 Yao L.
January 20, 2014
fantastic and comfortable stay
friendly staff, wide variety of breakfast, quiet stay at high storey
My stay in Fairmont was memorable and satisfying. I received complimentary upgrade to the club room with all the associated benefits that came with the upgrade as well. I like all the friendly and attentive staff of Fairmont. It made the stay even a better one. The club room was comfortable. The club room guest privilege was awesome. I think the hotel should promote the club room privilege package to make it more well known.

7.7 Hung H.
January 16, 2014
location location location
Pleasant. Luxurious hotel. Convenience at your doorstep as it is situated in a shopping mall and above the MRT station.

8.7 Mateus C.
January 16, 2014
Excelent location,nice pool and friendly staff
Location, Cleanness and Staff
It was very pleasant, the hotel is located nearby the Mall and Subway sta, close to most attractions on Singapore downtown. The only weak point of the hotel is that they do not have any spot with Free Wifi.

10 Robert W.
January 14, 2014
Amazing 5 days at Fairmont
The staff were incredible, the room spacious & the location ideal.
My wife & I celebrated our 30th wedding anniversary - and what a location. The staff surprised us with a cake and chocolates on the anniversary - and again on my wife's birthday a day later. The staff couldn't have been more helpful and I HIGHLY recommend this motel to anybody travelling to Singapore for business or pleasure.

9.7 HA Y.
South Korea
January 13, 2014
comfy bed, attentive staffs
comfy bed, attentive staffs
comfy bed, attentive staffs. close to the MRT station, and convenient for business travellers

9.7 HA Y.
South Korea
January 13, 2014
comfy bed, attentive staffs
location, facilities, staff behaviour
location, facilities, staff behaviour. centrally located to the MRT station

6 kit T.
Hong Kong
January 13, 2014
The room size is ok, and very close to MRT. The service in the Lobby area is good. But the luggage delivery service was quite low, I have waited for more than half an hour. Also, found several ants on my bed which is a bit disappointing.

6.7 Michael D.
January 13, 2014
Hotel is tired staff are great
friendly staff, good room service, good internet
fine, the room was tired, holes in the curtains, the staff in the lounge were very nice

9 HA Y.
South Korea
January 12, 2014
very comfortable bed
central location, comfortable bed, clean room
convenient location and bedding was so comfortable

9.3 Charles D.
United Kingdom
January 12, 2014
fine stay, friendly staff
location, rooms, view
it was fine, small problem with air-con, dealt with but not that cold