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2015
Excellent 8.7
Based on 2378 reviews

Recent customer comments

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Excellent



based on 2378 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 8.9
  • Staff Performance 8.8
  • Value for Money 8.1
  • Food/Dining 7.9

8.3 Sook Y.
Malaysia
December 22, 2013
great stay at fairmont Singapore
superb location, excellent food choices and attentive staff that went the extra mile for their guests
We had a 2D/1N stay at Fairmont to celebrate our 1st year wedding anniversary. Upon knowing that it was our first year wedding anniversary, Fairmont gave us a free room upgrade and complimentary chocolates to make us feel extra loved on this special day. The in-room dining was excellent and the food executed perfectly. It was a great stay at Fairmont!

9.3 YON N.
Malaysia
December 21, 2013
Great Hotel
Centrally Location, Friendly Staff, Clean & Comfort room
Everything is perfect only the WiFi need to charge even in hotel lobby! The location is excellent and you can easy excess to all public transport include MRT. Room is very clean and comfort. Hotel staff is very friendly and helpful. Fast check out. We definitely will back to this hotel again.

9.7 Jayson M.
Philippines
December 20, 2013
Great
Clean,polite and accessible
Hotel room was bog and comfortable for sleeping. Amenities also was good. Accessibility to the malls was great and near the business area. Trains was also connected to the hotel so transportation was easy. Overall it was fun and great.

10 LOU Y.
Malaysia
December 19, 2013
Great holiday, food, shopping, entertainment
Location, reasonable rates, easy access to public transport
We enjoyed our stay at the Fairmont but it could have been better if we had adjoining rooms with the kids. We were given rooms in different towers at first, then rooms in the same tower but different floors, then finally rooms on the same floor but 5 rooms apart. There was no Free Wifi. And we would have preferred a separate shower instead of having to shower in the bath tub. Otherwise, it was great and we would go back.

6.3 Katherine S.
Indonesia
December 19, 2013
Good hotel but bad timing because of renovation
Location,

10 Louis D.
Indonesia
December 19, 2013
Very very nice hotel
Great Location. Big and Clean room. Breakfast at Prego is superb.
Starting from the Check-in till Check-out, all staffs are very frienly and helpful. . Breakfast at Prego is just superb with so many choices. Location is at City Hall, where there are so many choices of food at the B1. Traveling with public transportations are so convinient as MRT is at the City Hall. Very highly recommended hotel. Expensive, but it's worth your money comparing to other 5* hotel in Orchard area.

8.7 yotikan T.
Indonesia
December 18, 2013
superb location
location
Stayed there for three days last summer with my family. The hotel location is superb because it is well connected with Raffles City Mall and City Hall Station, you can even go to the Marina Square through underground link by foot. The hotel service is very welcome, the lady staff gave my 8th years old daughter a chocolate which was very pleasant experience for her. The old Indian doorman was very cheerful in greeting the guest which would make your day better. The room has small balcony that is good to have fresh air, but the double beds is a little bit to small if you traveling with kids. It was very easy to get something to eat, plenty of fast food and restaurant in the underground link. Some taxi driver did not know Fairmont Hotel because it was under Westin management last time. At last, this is very great hotel to stay in Singapore.

7.7 Blomqvist H.
Sweden
December 18, 2013
Great breakfast but a bit expensive
Breakfast, location next to mall, pool
We had a very good stay. Got an extra bed and a baby crib without extra cost. Close to metro and more or less inside a mall. Costly but a good hotel.

9 Chung T.
Hong Kong
December 18, 2013
comfort & convenience
nice staff, comfort bed room and good breakfast

9 Victor S.
Philippines
December 18, 2013
nice experience
nice staff, friendly staff, nice place