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About Fairmont Zimbali Resort

Description

Well-positioned in Port Zimbali, Fairmont Zimbali Resort is the ideal point of departure for your excursions in Ballito. Set 7 Km from the excitement of the city, this 5-star hotel commands an excellent location and provides access to the city's biggest attractions. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Fairmont Zimbali Country Club, Zimbali golf estate, Lifestyle shopping Centre.

Fairmont Raffles Hotels International is renowned for its quality services and friendly staff, and Fairmont Zimbali Resort lives up to expectations. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out can be enjoyed at the hotel.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk. The hotel offers fantastic facilities, including private beach, fitness center, sauna, golf course (on site), golf course (within 3 km), to help you unwind after an action-packed day in the city. Fairmont Zimbali Resort is a smart choice for travelers to Ballito, offering a relaxed and hassle-free stay every time.
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Features

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • bicycle rental
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shared lounge/TV area
  • shops
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • children's playground
  • fitness center
  • garden
  • golf course (on site)
  • golf course (within 3 km)
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • private beach
  • sauna
  • spa
  • squash courts
  • steamroom
  • table tennis
  • tennis courts

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • English
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 245 ZAR
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 7 Km
Distance to Airport: 16 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 3
Number of Floors: 6
Number of Restaurants: 9
Number of Rooms : 154
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 2010
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Recent traveler reviews

Filter by traveler type
All reviews (11)

Business travelers (1)

Couples (6)

Families with young children (3)

Families with older children (1)

Very good
7.9
Hotel Condition/Cleanliness
7.6
Facilities
6.0
Location
9.3
Room Comfort/Standard
8.4
Staff Performance
7.8
Value for Money
7.1
Food/Dining
7.6

6 Charlotte M.
South Africa
March 14, 2016
Room
My first time experience, the room had a a funny smell like damp.. I was moved to another room which had cockroaches ... 1-Each time I opened a bar fridge there were more than 5 cockroaches... That needs so much attention. 2- Constant incidents where people knocked and just opened the door without being patient enough to wait for response as I was mostly relaxing or sleeping. The price is exhaubitent for the service

8.3 Jenny S.
Sweden
November 16, 2015
Bra hotell
big rooms, good pool area and fantastic breakfast buffet
The shuttle service in to Ballito, shopping centers was good Both breakfast and dinner buffet was good A nice Wine bar with a nice view over the sea and a good Caesar salad. First we got rooms without balcony , and when we were there it was a bad weather, raining and thunder a lot so we asked for rooms with balconys so that we didn't have to be inside. We got 2 rooms with balconys , but one room had a bad smell, like someone had smoked there before. My son have asthma and couldn't stay there. But we had that feeling that we didn't want to "give more problem" We already got help to have rooms with balconys so we didn't want to go there one more time to ask for one more new room. Me and my husband stayed in that room. And we appreciate that we could sit outside. Our last day we asked for late check out and finally we got one of the rooms up to 2 a clock We appreciate that so much We had very good service to first have rooms with balconys and then could have the late checkout.

6.3 Ellen C.
South Africa
July 07, 2015
Zimbali
Location, facilities
We had a great time, service for a 5-star hotel was very poor, thought charging full price for dinner buffet for a child was a bit steep seeing that they eat so little, other than that fantastic

7 RUSSELL S.
South Africa
June 08, 2015
Fairmont Zimbali
Staff
It was ok, I expected more from a 5 Star I had to be moved as room wasn't clean

7.3 Tasneem M.
South Africa
April 08, 2015
Birthday celebration stay a bit disappointing
Location, Ocean views, Decor and Design
I booked a stay at the resort to celebrate my husband's 40th birthday. Was looking forward to a relaxing Easter weekend with our one year old baby. I had called the resort a week before arriving to confirm that we would require a baby cot in our room. I also confirmed again on the morning before checking in that a cot would be ready for our baby in our room on arrival. When we checked into our room at 4pm it had not been cleaned, the bathroom basin was blocked, there was no cot provided and we had to ask three times for it to be brought to our room. No cot arrived and our baby had to share our bed on the first night. The next morning, we complained at reception and were only then told that no cots were available and the hotel would be purchasing more that day. Highly annoyed that this was not communicated when we had requested the previous day. Staff in general do not appear to be well trained or informed about the resort. We enquired on two occasions about a heated pool on the premises, and hotel staff claimed that none of the pools were heated. Only found out on our last day that there was a heated pool at the Valley of Pools. The waitress at the Bite pool cafe did not know what scrambled eggs were?? Very disappointed that such a beautiful resort in a fantastic location is being let down but such poor service. Staff were generally friendly but not well trained at all. No map was provided of the estate and family dining options were limited, due to a large party having booked the normal buffet restaurant out for the entire weekend. Our long weekend break was generally pleasant but would only consider staying there again once the staff have had a serious service training upgrade.

7.7 Milton G.
Germany
April 05, 2015
Not up to 5 star standards
Excellent location
Unfortunately public restaurant booked for private function for the duration of our stay

7.7 Abu R.
South Africa
February 16, 2015
weekend at fairmont
location,pool and facilities
I had a decent stay but it lacked a certain degree of poshness that you would expect from other international 5star hotels,i found the food not great and floors abit dirty as you can feel dust on the room floors but the location was superb and staff friendly

10 Ashwin G.
South Africa
January 11, 2015
Zimbali is heaven
Pools, rooms, atmosphere
Great. 3rd visit and will definitely go back

8.3 Noluthando G.
South Africa
January 03, 2015
Wifi-less rooms 5star hotel
Location; Sea Views; Spacious rooms
I really like the hotel except for the fact that, to get wifi, you have to be in the public areas. For a five star hotel this is diabolical. Heck, I've got wifi in every room in my house!! How difficult can it be for a five star hotel. Increase rates if you need to and hide the costs of it there. Second biggest problem I had with this hotel is the fact that the Bar Fridges have not just been emptied, they have even been switched off. Worse, you only discover this when you get to your room. No one informs you of this when you check in so that you can request them to stick the fridge or at least switch it on so that you can have ice cubes and cold water whenever you want. When I enquired about the empty Bar Fridge I was told it's because people steal drinks. Really??? Every hotel on earth has measures to curb this. How about investing in technology that electronically and remotely records each item as it gets removed from the fridge. These guys are not serious about running a five star hotel. A pity cause the hotel itself is beautiful and has unparalleled sea views

10 Shane B.
South Africa
February 13, 2014
Excellent location, friendly staff, 5 stars...
Food, great service, fantastic facilities
Fantastic stay, no problems, staff were great and somehow knew my surname even if I hadn't met them before.

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