Very good 8.0
Based on 13 reviews

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About Fairmont Zimbali Resort


Well-positioned in Port Zimbali, Fairmont Zimbali Resort is the ideal point of departure for your excursions in Ballito. Set 7 Km from the excitement of the city, this 5-star hotel commands an excellent location and provides access to the city's biggest attractions. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Fairmont Zimbali Country Club, Zimbali golf estate, Lifestyle shopping Centre.

Fairmont Raffles Hotels International is renowned for its quality services and friendly staff, and Fairmont Zimbali Resort lives up to expectations. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out can be enjoyed at the hotel.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk. The hotel offers fantastic facilities, including private beach, fitness center, sauna, golf course (on site), golf course (within 3 km), to help you unwind after an action-packed day in the city. Fairmont Zimbali Resort is a smart choice for travelers to Ballito, offering a relaxed and hassle-free stay every time.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer
  • shuttle service
  • bicycle rental

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom

Swimming & soaking

  • outdoor pool

Water sports

  • private beach

Land sports

  • golf course (on site)
  • golf course (within 3 km)
  • tennis court(s)
  • squash court(s)
  • table tennis

For kids

  • children's playground
  • kids club
  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • poolside bar
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • salon
  • shop(s)
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 245 ZAR
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 7 Km
Distance to Airport: 16 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 3
Number of Floors: 6
Number of Restaurants: 9
Number of Rooms : 154
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 2010
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 8.0
  • Facilities 6.5
  • Location 9.1
  • Room Comfort/Standard 8.4
  • Service 8.0
  • Value for Money 7.5
  • Food/Dining 7.6

Bernie N.
South Africa
July 21, 2016
Value for money
Stunning room and very good service.

xolani M.
South Africa
May 30, 2016
Food was delicious
It's a pity that the beach is not opened for visitors deem safety concerns

Charlotte M.
South Africa
March 14, 2016
My first time experience, the room had a a funny smell like damp.. I was moved to another room which had cockroaches ... 1-Each time I opened a bar fridge there were more than 5 cockroaches... That needs so much attention. 2- Constant incidents where people knocked and just opened the door without being patient enough to wait for response as I was mostly relaxing or sleeping. The price is exhaubitent for the service

Jenny S.
November 16, 2015
Bra hotell
big rooms, good pool area and fantastic breakfast buffet
The shuttle service in to Ballito, shopping centers was good Both breakfast and dinner buffet was good A nice Wine bar with a nice view over the sea and a good Caesar salad. First we got rooms without balcony , and when we were there it was a bad weather, raining and thunder a lot so we asked for rooms with balconys so that we didn't have to be inside. We got 2 rooms with balconys , but one room had a bad smell, like someone had smoked there before. My son have asthma and couldn't stay there. But we had that feeling that we didn't want to "give more problem" We already got help to have rooms with balconys so we didn't want to go there one more time to ask for one more new room. Me and my husband stayed in that room. And we appreciate that we could sit outside. Our last day we asked for late check out and finally we got one of the rooms up to 2 a clock We appreciate that so much We had very good service to first have rooms with balconys and then could have the late checkout.

Ellen C.
South Africa
July 07, 2015
Location, facilities
We had a great time, service for a 5-star hotel was very poor, thought charging full price for dinner buffet for a child was a bit steep seeing that they eat so little, other than that fantastic

South Africa
June 08, 2015
Fairmont Zimbali
It was ok, I expected more from a 5 Star I had to be moved as room wasn't clean

Tasneem M.
South Africa
April 08, 2015
Birthday celebration stay a bit disappointing
Location, Ocean views, Decor and Design
I booked a stay at the resort to celebrate my husband's 40th birthday. Was looking forward to a relaxing Easter weekend with our one year old baby. I had called the resort a week before arriving to confirm that we would require a baby cot in our room. I also confirmed again on the morning before checking in that a cot would be ready for our baby in our room on arrival. When we checked into our room at 4pm it had not been cleaned, the bathroom basin was blocked, there was no cot provided and we had to ask three times for it to be brought to our room. No cot arrived and our baby had to share our bed on the first night. The next morning, we complained at reception and were only then told that no cots were available and the hotel would be purchasing more that day. Highly annoyed that this was not communicated when we had requested the previous day. Staff in general do not appear to be well trained or informed about the resort. We enquired on two occasions about a heated pool on the premises, and hotel staff claimed that none of the pools were heated. Only found out on our last day that there was a heated pool at the Valley of Pools. The waitress at the Bite pool cafe did not know what scrambled eggs were?? Very disappointed that such a beautiful resort in a fantastic location is being let down but such poor service. Staff were generally friendly but not well trained at all. No map was provided of the estate and family dining options were limited, due to a large party having booked the normal buffet restaurant out for the entire weekend. Our long weekend break was generally pleasant but would only consider staying there again once the staff have had a serious service training upgrade.

Milton G.
April 05, 2015
Not up to 5 star standards
Excellent location
Unfortunately public restaurant booked for private function for the duration of our stay

Abu R.
South Africa
February 16, 2015
weekend at fairmont
location,pool and facilities
I had a decent stay but it lacked a certain degree of poshness that you would expect from other international 5star hotels,i found the food not great and floors abit dirty as you can feel dust on the room floors but the location was superb and staff friendly

Ashwin G.
South Africa
January 11, 2015
Zimbali is heaven
Pools, rooms, atmosphere
Great. 3rd visit and will definitely go back


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