Very good 7.5
Based on 212 reviews

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About Family Guest House Surabaya

Description

Built in 2009, Family Guest House Surabaya is a distinct addition to Surabaya and a smart choice for travelers. Set 0.5 km from the excitement of the city, this 1-star hotel commands an excellent location and provides access to the city's biggest attractions. Also within easy reach are Rumah Sakit Jiwa, RSUD Dr. Soetomo Hospital, Hospital Bunda.

Family Guest House Surabaya offers impeccable service and all the essential amenities to invigorate travelers. Top features of the hotel include free Wi-Fi in all rooms, Wi-Fi in public areas, car park, room service, business center.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Family Guest House Surabaya hits the spot in many ways.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park

Food & beverage

  • room service
  • restaurant
  • coffee shop

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • concierge

On-site facilities

  • smoking area

Business & money services

  • business center
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 10:00AM
Check-Out Until: 13:00AM
Distance from City Center: 0.5 km
Distance to Airport: 8 km
Number of Floors: 2
Number of Rooms : 17
Time to Airport (Minutes): 40
Year Hotel Built: 2009
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Verified traveler reviews

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Very good



  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.0
  • Location 6.9
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.9
  • Food/Dining 6.6

KWONG M.
Hong Kong
May 16, 2016
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Agung R.
Indonesia
January 28, 2016
Exceed expectation
When I searched for a "backpacker" hotel during my short visit to East Java last week, what I got is obviously more than what I expected. Room is quite clean, hotel facilities are the same as what were advertised (air conditioned room, wifi, hotel amenities, breakfast, cable tv, even hot water showers, yes, who need hot water showers in Surabaya by the way :D). The staffs were nice and helpful. Already recommend this place for my families if they're planning to visit Surabaya. Just a small note for anyone who are planning to stay here, if you ride a car, don't follow google maps if it directs you to enter the hotel through Pucang Anom Street. The alley is too narrow. Enter the hotel from Kertajaya Street, turn left just exactly right before Bank Ganesha (Gubeng Kertajaya X).

Hueyfang K.
Malaysia
May 05, 2015
Staffs are nice and helpful
Owner and staffs are nice, breakfast not bad
The hotel owner is very nice,he draw a simple map for us to go to the restaurant. Cleanliness and breakfast so so, air conditioning not function very well. Overall not bad.

Linda W.
Indonesia
January 03, 2015
good guest house
wide, clean, friendly, comfort, and fair price.
Comfort and homy.

sunjoo G.
South Korea
December 24, 2014
it was good
kind staffs, delicius brackfast, big room

sheila D.
Indonesia
October 23, 2014
recomended place to stay, comfortable, i like it..
reachable price, middle of city, good service
Good to stay there, we will continue if we pass to surabaya.

Fabio S.
United Kingdom
October 12, 2014
Nice place with amazing staff
friendly staff, cleanliness, strong WiFi

Win R.
Thailand
April 28, 2014
Good room
Cleanliness, bathroom facilities and quiet neighborhoods
The hotel has good in room facilities. Located in residential area give u a quality sleep but quite a distance away from some attractions. Staffs were willing to serve your request but sometimes langguage could be a barrier. Internet is your good source of information but during my stay in room connection didn't work well so I have to go downstair to search for trip advise.

Patrice F.
United States
March 17, 2014
good value hotel
large rooms
I always stay a Family Guest House Surabaya when I'm in Surabaya. The staff is very friendly and helpful. The rooms are reasonably priced.

Patrice F.
United States
February 20, 2014
great value
large room, swimming pool, fast internet
I always stay at the guesthouse when I travel to Surabaya. The location is great and the internet is super fast in the room.


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