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Family Guest House Surabaya

Gubeng Kertajaya 8c/15, Surabaya Center, Surabaya, Indonesia (Show on map)

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Family Guest House Surabaya Surabaya - Bathroom Family Guest House Surabaya Surabaya - Guest Room
Area: Surabaya Center Number of Rooms: 17
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
31 reviews

Value for Money
8.4
Location
6.9
Staff Performance
8.6
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.4
Food/Dining
6.9
Groups (31)
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Win R. Groups Thailand, April 18, 2014
Good room

Cleanliness, bathroom facilities and quiet neighborhoods
7.7
The hotel has good in room facilities. Located in residential area give u a quality sleep but quite a distance away from some attractions. Staffs were willing to serve your request but sometimes langguage could be a barrier. Internet is your good source of information but during my stay in room connection didn't work well so I have to go downstair to search for trip advise.
Anna K. Groups Indonesia, October 14, 2013
Best guest house ever

Friendly staff, clean and big room, 24hrs free coffee and tea
9.3
I like this guest house very much, it feels like home. All staff are friendly. There are tea, coffee, Milo in the lobby which you can take as much as you like anytime you want (for free !) . Breakfast is limited choice between Indonesian instant noodle or toast breads. But it is OK for the price I paid. I will always come back to this guest house if I go to Surabaya.
Jana H. Groups Slovakia, June 16, 2013
Great personal, clean room, fast service

Personal, room, location
9.3
Very nice and helpfull personal, good price, clean big room with AC, cofee and tea self service 24 hours, close to train station (not walking distance)
Andreas B. Groups Germany, June 12, 2013
Great place, great people

Clean, modern and spacious rooms, very helpfull personell
9.3
Stayed at this place twice and always liked it. It is very good value for money and you will get a really nice and clean room. Everything looks quite new and works perfectly... hot water around the clock and good aircon. The staff is extremely friendly and was very helpful to us. The hotel is located in a residential area, restaurants and shops are a fair walking distance away.
Nursazila A. Groups Malaysia, May 20, 2013
small hotel with clean and comfortable rooms

24hrs complimentary hot drinks, good breakfast, friendly staffs
7.7
we stayed for 2 days and moved from place to place. The hotel is close to the train station. Fast check in, room was clean and comfortable, breakfast was delicious indonesian menu and bread.
Jenny C. Groups Singapore, May 16, 2013
Close to Gubeng train stn but not in shopping area

Freindly, good service and clean
6.7
Good for stopover or transit. Besides basic bread and eggs, provide noodles and good beverages. For the budget price is good for value. However need to move around by taxi as it is within residential location. Friendliness, cleanliness and good internet make up for it. Will be nice, if reception area to improve lightings.
Wan T. Groups Malaysia, April 12, 2013
Clean & quiet hotel, good location

Clean room, comfortable beds & clean sheets, 24 hours self service hot beverages.
9
We stayed just 1 night in this hotel as an overnight stop en-route to East Java tour (Bromo, Semeru & Ijen). It was a little difficult to find the hotel since it was nestled in a nice residential area not too far from the city. It is good value for money although it will be easier if you are able to communicate in Indonesian since the staff there speaks mainly Indonesian. There are nearby warungs where you can get Indonesian food. Would recommend this hotel as a place to explore Surabaya before moving on to other places.
Xiulin L. Groups Malaysia, February 16, 2013
Guest house with comfort of a hotel.

Very clean and comfortable guest house.
9
great place to stay, if you would like the feel of homestay, but with the comfort and service of a hotel. awesome staff and very helpful staff. highly recommend this place!
Usana C. Groups Thailand, September 17, 2012
good location

good location, clean room
6.7
Suwat C. Groups Thailand, July 22, 2012
nice hotel

good coffee
6.3
Bed room and bahtroom are very clean. They have coffee service 24 hrs and also WIFI in room. BF is normal , egg or noodle or fried rice and toast. Hotel location is not good , a bit far from shopping area.
Hotel Feature Tip: good coffee

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