Very good 7.1
Based on 1350 reviews

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About favehotel MEX Surabaya


With 162 rooms, this property contains all the amenities and services you would expect from a 3-star hotel. All rooms have Wi-Fi Internet access, a desk, and air conditioning as well as other amenities. The hotel boasts laundry service/dry cleaning and 24-hour room service as part of its superior facilities and services. The hotel provides superior recreational and leisure facilities, including massage treatments. The hotel blends expert service with state-of-the-art facilities to provide guests with a memorable stay. Please enter your preferred dates of stay and submit our online booking form to make a reservation at favehotel MEX Surabaya.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Valet parking
  • Car park
  • Airport transfer

Fitness & recreation

  • Fitness center
  • Massage(s)

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop


  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Tours
  • Concierge

On-site facilities

  • Elevator
  • Smoking area

Health and security

  • Safety deposit boxes
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Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 230000 IDR
Breakfast Charge (when not included in room rate): 60000 IDR
Check-Out Until: 01:00 PM
Distance to Airport: 15 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 162
Time to Airport (Minutes): 30
Year Hotel Built: 2010
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Verified traveler reviews

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Very good

  • Cleanliness 7.3
  • Facilities 6.2
  • Location 8.1
  • Room Comfort/Standard 7.0
  • Service 7.0
  • Value for money 7.2
  • Food/Dining 6.1

August 31, 2016
Good location
Clean room, staff is nice n breakfast is good with many choices

fransisca A.
August 30, 2016
Just ok

Bong C.
August 23, 2016
Kind of warm aircon
Aircon not cold enough. Standard normal hotel breakfast

novy W.
August 21, 2016
The place is new and very clean. Nice staff and good facilities.

Irawan N.
August 16, 2016
Value for money
Value for money, location and new

Dina R.
August 15, 2016
They can do better
I stayed here with my daughter for 4 nights. I was surprised when I found out that the hotel room was so small and they didn't maintain the room really well. The room needed some painting and fixing here and there. They had some old towels and the bed sheets are dirty too. We could smell the smoke when we walked down the hotel corridor. The staff was helpful and willing to help us though. They were really nice. Too bad that the hotel facility wasn't great.

sandra D.
United Kingdom
August 12, 2016
Ok for the price
My stay at the hotel was ok. But i would have appreciate more help or availability from the staff

Ni K.
August 11, 2016
Very Nice stay
Clean Room, Nice staff, good location with affordable price. Bon Cafe in front of hotel with many delicious food. The hotel's restaurant also have good menus. Sure will come back again when i visit Surabaya next time.

Jia L.
August 03, 2016
Great location. Very new hotel
The place is 5 minutes walk to tunjungan mall. Very near to KFC and McD. The hotel provides massage in room service. Their masseurs are very skilled. the hotel is new so the rooms are in good condition. Good place to stay.

Amalia B.
July 19, 2016
Always my first choice in Surabaya
Easy to get taxi from here. Central location. Near to the culinary places. Decent breakfast. Comfortable bed and shower. That's all we need after a day of exploring anyway.


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