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About favehotel MEX Surabaya


With 162 rooms, this property contains all the amenities and services you would expect from a 3-star hotel. All rooms have Wi-Fi Internet access, a desk, and air conditioning as well as other amenities. The hotel boasts laundry service/dry cleaning and 24-hour room service as part of its superior facilities and services. The hotel provides superior recreational and leisure facilities, including massage treatments. The hotel blends expert service with state-of-the-art facilities to provide guests with a memorable stay. Please enter your preferred dates of stay and submit our online booking form to make a reservation at favehotel MEX Surabaya.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer

Fitness & recreation

  • gym/fitness
  • fitness center
  • massage

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop

Cleaning services

  • laundry service

Guest services

  • tours
  • concierge

On-site facilities

  • elevator
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • business center
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Stay for free if using existing bedding.
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 230000 IDR
Breakfast Charge (when not included in room rate): 60000 IDR
Check-Out Until: 01:00 PM
Distance to Airport: 15 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 162
Time to Airport (Minutes): 30
Year Hotel Built: 2010
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Recent customer comments

Filter by traveler type
All reviews (1304)

Business travelers (503)

Couples (288)

Solo travelers (242)

Families with young children (116)

Families with older children (68)

Groups (87)

Very good
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

7.6 Novita G.
May 19, 2016
Good place to stay
The room is clean,but I am little disappointed with their towels because its smell. But overall, its clean and a nice place to stay for your holiday

5.6 Laurent C.
May 19, 2016
Not clean. AC didn't work
The room was not clean. The AC didn't work well. Bad expirience with laundry. But comfortable Bed and food located

8.8 adhisara K.
May 19, 2016
Great location and value for money
If you want to be in the center of Surabaya business district, you may choose this hotel, just walk away from some offices and TP mall. Everything is there, just in front of hotel you can find the well known steak resto. The room is OK for the money, it suit for the business traveler, will be perfect if they can serve kettle to make coffe and tea, but it's ok if not since only 3 stars. The only flaw is the bathroom design, the shower makes all floor in 'flood'. Also, this hotel have their simple security system, the customer only need to pick up a guess in each floor no need to pick up in the lobby cuz the lift don't need access card.

6 Diego N.
May 20, 2016
Hotel staff friendly
The hotel staff is friendly and helpful

6.4 Widyastuti P.
May 21, 2016
Good enough
Friendly staff, good price, good room.

4.4 DWI K.
May 12, 2016

9.6 Renato G.
May 06, 2016
Geate hotel
No complain grate location and all ok

6.8 Mohamad N.
May 22, 2016
hotel near mall and food stall and also located at center of city

6.8 David H.
April 24, 2016
Reception staff not helpful, in fact quiet rude.
Breakfast quality has gone down with selection and taste. Also staff make a lot of noise in the corridors so forget trying to sleep to well.Very hot in the lifts and so slow.

6 Lydia P.
April 16, 2016
Clean budget rooms with convenient location
Relatively expensive for such standards.