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favehotel MEX Surabaya

Jl. Pregolan 1 - 5, Surabaya Center, Surabaya, Indonesia (Show on map)

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Area: Surabaya Center Number of Rooms: 162
Free Wi-Fi

Recent customer reviews

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Good

7.1

based on
210 reviews

Value for Money
7.3
Location
8.1
Staff Performance
7.0
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.1
Food/Dining
5.9
Solo travelers (210)
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Andi S. Solo travelers Indonesia, November 16, 2014
Small room but very good location

Small room, good location, comfy
7.3
The room is small with no windows or ventilation, but clean. The hotel security is quite good as hotel card is required for entering the rooms area. Hotel location is very-very good, only 5 minutes to the biggest mall (TP). The hotel actually sits inside a mall with lots of food and atm center available. Great restaurant also in front of the mall with great coffee :). Overall stay is very good.
Munirah A. Solo travelers Malaysia, November 8, 2014
average condition

none
6
Not helpful staf. Food not so good. Room option also quite limited.
Hendry W. Solo travelers Indonesia, November 1, 2014
Hotel with potential, but unfortunately mismanaged

Location, cheap, and location again
6.7
This visit was my fourth visit at this hotel. Unfortunately, as time goes by, the quality of this hotel regressing quite fast. Let's start with positive vibe. This hotel boast a very strategic location, on the heartbeat of Surabaya downtown. It takes only 15 minutes give and take to Tunjungan Plaza. There are armies of BlueBird taxi just outside of hotel. And it is cheap. Now, the negative side. The room condition not as good as we expect from 3 star hotel. The food is a bit terrible. However, the bathroom condition is the cherry of the pick in negative context. The shower and hand bidet quality was downright horrendous, awful, and put another three star hotel to shame. When we open the shower, the water coming out to all kind of direction, scattered in chaotic matter. It gives me a terrible bathing experience. And don't get me started on hand bidet. The water coming out was very weak. To exacerbate things, the soap and shampoo quality more resemble a motel soap rather than 3 star hotel. I have no idea where the heck they procure the liquid soap from. I'm not gonna stay at this place again. Too bad considering the height they could achieve with such strategic location.
Teck L. Solo travelers Malaysia, September 28, 2014
Centrally located and value for $$$

Location, clealiness & room rate
6.7
Oon B. Solo travelers Singapore, September 8, 2014
Great stay

Location, comfort and convenience
7.7
Great. Good location, easy to catch a taxi, near to Tunjungan Plaza mall.
Kenneth D. Solo travelers United States of America, September 8, 2014
Good Hotel in a Good Location

Good Location, Reliable Wifi, friendly Staff
7.7
I like this hotel - it is very close to the Surabaya business district and near a major mall. The rooms are nice and wifi is reliable. I would stay here again if visiting Surabaya.
Lisa E. Solo travelers United Kingdom, September 4, 2014
Small rooms but good location and friendly staff

location, clean
7.7
Unfortunately internet was extremely slow in the hotel room but ok at reception. Staff very friendly. Rooms have no windows but helps you sleep!
David M. Solo travelers United States of America, August 26, 2014
Nice place

location, food, price
9
Januar S. Solo travelers Indonesia, August 17, 2014
Good Deal Hotel staf

clean, good deal, not so friendly staff
7.3
nice hotel, unfortunately the front desk staff not so friendly
Chye L. Solo travelers Singapore, August 15, 2014
Good Hotel

location, food and hotel
7.7

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Customer Reviews - favehotel MEX Surabaya, Surabaya

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