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Verified traveler reviews

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based on 1756 reviews
  • Cleanliness 8.5
  • Facilities 8.5
  • Location 8.4
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for money 8.4
  • Food/Dining 7.6
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Anne S. from Australia
Families with young children
Stayed 3 nights in July 2016
A nice big room for a great price.
Really good pool area, huge room. Quite an old hotel in an old area. Good value for what it provides.
Reviewed July 26, 2016

Darren B. from Australia
Families with young children
Stayed 8 nights in July 2016
Excellent place to stay
Breakfast was excellent with a broad variety and a good start to the day. We were in a Quad room and found the internet slow, probably because we were down the back of the block. Being down the back meant the view wasn't as good (blocked by the suits? building) but made for a quieter location as it blocked any noise from the pool, dining/entertainment area and street. As it happened we preferred it that way and didn't miss the view. An advantage if you wanted a small child to have a afternoon nap. It rained a lot while we were there so the covered walkways were handy. Unfortunately, the roofing on the covered walkways was corrugated plastic sheeting which was quite loud but a minor annoyance during heavy downpours. The massages etc were good value, clean and professional. The ones offered slightly cheaper along the street pale by comparison and we promptly returned to Febri's for the massage/Spa treatments.The complimentary neck and shoulder massage at breakfast were lovely. I couldn't fault the staff throughout the facility. It was a good location and quite central, sitting between Central/Discovery mall and the newly opened (30 June 2016) Lippo Mall.
Reviewed July 25, 2016

JULIE H. from Australia
Families with older children
Stayed 2 nights in July 2016
Fantastic stay
Reviewed July 23, 2016

Jacqui G. from Australia
Stayed 5 nights in July 2016
First stay
We were impressed with the hotel and spa. We arrived after 10pm and were still met with a friendly smile and fruit salad. Once the forms were completed we were escorted to our room. It was lovely and quiet and overlooked a second quieter pool. We had a lovely relaxing spa afternoon the following day. Both ladies were lovely and polite. The massages and spa were great value for money and so so relaxing. The food in the hotel was good with an excellent buffet breakfast each morning and a free 5 min neck and shoulder massage if required. As it was our first stay in Bali we enquired about a trip. The reception staff sorted for us to have a private tourit all we had to do was turn up. Every single member of staff we saw looked happy in their work smiled and said hello etc. The reception staff were great also sorting out any issues we had. I needed to see a doctor and they organised an appointment quickly. We would recommend a stay here and will book again.
Reviewed July 20, 2016

Vanessa M. from Australia
Stayed one night in July 2016
staff went out of their way to provide a ground floor room as we requested. Much appreciated.
Reviewed July 17, 2016

Siobhan P. from Australia
Families with older children
Stayed 9 nights in July 2016
Febris the best place to stay in Kuta
as usual Febris did not disappoint
Reviewed July 13, 2016

Denise B. from Australia
Families with young children
Stayed 9 nights in July 2016
July 2016
We had a great holiday full of memories for our family, everyone was friendly and happy to help with all our request. Was our second time staying at the Febris and they did not disappoint us we will be staying there on our next trip.
Reviewed July 12, 2016

Karen M. from Australia
Families with young children
Stayed 9 nights in June 2016
Friendly staff food is excellent
Reviewed June 30, 2016

Sian T. from Singapore
Families with young children
Stayed 3 nights in June 2016
Suitable for families
They have rooms for up to 5 bedders, ideal for families with kids or elderly.
Reviewed June 22, 2016

PEI L. from Malaysia
Stayed one night in June 2016
Welcome fruit,nice enviroment and excellent breakfast
Reviewed June 22, 2016