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Verified traveler reviews

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Very good



based on 3702 reviews
  • Cleanliness 7.3
  • Facilities 7.1
  • Location 8.7
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for money 7.2
  • Food/Dining 6.9
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robeert G. from United Kingdom
Families with older children
Stayed 2 nights in December 2015
Federal hotel Kuala Lumpur
Nice big pool efficient check in
Great location near restaurants bars etc, breakfast OK bit expensive
Reviewed January 05, 2016

Joey L. from Singapore
Couples
Stayed one night in December 2015
Affordable price
Good location, near to food places and shopping malls
Reviewed January 05, 2016

Clifford B. from Australia
Solo travelers
Stayed 5 nights in December 2015
Not up to previous standard ..
Quiet convenient location..
Disappointing dining experience & room service too late in the afternoon.
Reviewed January 04, 2016

Jenna A. from Malaysia
Solo travelers
Stayed 2 nights in December 2015
the staff in front counter Jen L J very rude.
local food, location, good
I double booked and double paid for my hotel.Nothing can be done. try to call Agoda they do not want to help.The receiptionist can't help but doesn't give us 2 key rooms. They keep one n give us one yet they do can't help to cancel another room.
Reviewed January 03, 2016

yanni A. from Indonesia
Families with older children
Stayed 2 nights in December 2015
nice hotel...good locasion
staff, the big room, hospitality
Niceee
Reviewed January 03, 2016

RIDZUAN K. from Malaysia
Solo travelers
Stayed one night in November 2015
Good stay!
Clean room, quite big & vibrant location with good nightlife!
Good stay, nice hotel, friendly staffs & good location with lot of nightlife activities around.
Reviewed January 03, 2016

Kurniawan T. from Indonesia
Families with young children
Stayed 2 nights in December 2015
Great lication
Location location location
Reviewed January 03, 2016

Alfred L. from Malaysia
Solo travelers
Stayed 2 nights in December 2015
Location
Convenient location for shopping, good & entertainment.
Good
Reviewed January 02, 2016

KAM L. from Hong Kong
Groups
Stayed 3 nights in December 2015
extremely extremely poor quality
i was there for 4 days 3 nights. my friends got a room with tub stuck with hair. he called three times to housekeeping to convince the staff that it is a fact so that someine finally came up to fix it. at the second day morning, i have no hot water for shower at 8:30 am. i was told that the whole 14thfloor got the same problem. it took them about 30 to 40 minutes to fix it. i asked to change room and was given a room at 4th floor. i managed to tolerate the strong base beats from the pub till 1:00 and was told music would stop at around 2 to 230. but it is a lie. i went to lobby at 245 after i made a series of phone calls from 2:30 and received s series of reply trying to delay me till the pub close. the manager sugested me to pack and switch room at midnight 3:30!!! he is so kind that he said he would send somebody to help us!!! i refused and finally got a room at 11thfloor to sleep at 3:00 and return them the room card next day morning. the manager also told me the truth is music will stop at 3:30. the room on 11th floor faces the street. i think it is well unserstood that you cannot expect a quiet room in a hotel at city centre. at least, you can have a bed to sleep and a shower to bath without upsetting you, that is fine enough.
Reviewed January 02, 2016

Nurul A. from Singapore
Groups
Stayed 2 nights in December 2015
Pleasant stay with my family
Air-con in room, free wifi and clean room
It was a very comfortable stay with very friendly staff always smiling and ready to render help.
Reviewed January 01, 2016