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Very good 7.6
Based on 175 reviews

Recent customer comments

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Very good

based on 175 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 5.7
  • Location 7.7
  • Room Comfort/Standard 7.7
  • Service 7.7
  • Value for Money 7.8
  • Food/Dining 6.8

Cesar B.
January 15, 2016
Nice hotel
The staff are helpful, clean room and close to amenities
The hotel is easy to find close to shops. The staffs are friendly and helpful, rooms are clean.

George M.
United States
January 12, 2016
Front Desk Manager is Rude
The front desk & employees are very nice, nice restaurants around the hotel,
The employees are very nice but the manager lacks people skills and treated me poorly.

December 18, 2015
Home away from home
Location. Service. Value for money
Its alway great. I am a frequent guest.

Jamaica D.
December 18, 2015
Better value for money
Staff hospitality, Security assistance, distance

yongtae K.
South Korea
October 27, 2015
its just ok since its near NSO.
location, staff, airport service
its just fine.

Mohammed A.
October 25, 2015
Expensive for a two star hotel !
Can't find 3 best things about this hotel apart from staff trying their best to help.
I choose to stay at Fersal Hotel Malakas for two nights to attend a conference nearby. It was a last minute decision to stay in this hotel. The stay was expensive even with breakfast included. We ordered breakfast and was told they don't have what we wanted. Fridge thermostat was set to high and was broken, our fruits and water was frozen the next day. Housekeeping didn't replace toothbrush and no newspapers in room as stated in Room Facilities in Agoda website. Asked for an iron and ironing board and was told to pay for it. No price list in room information booklet. Didn't feel comfortable staying at this hotel even though the hotel staff tried their best. I don't think I'll stay at this hotel again.

Velma L.
October 03, 2015
Quite expensive for its price
Hot shower
Ok but not so great

Ma. T.
September 27, 2015
Comfortable hotel with good location
Comfortable, clean and good location
It was good..and when i go back to quezon city,, i would stay in fersal again.

amalia C.
September 18, 2015
pleasant stay
location, comfort and value for money
We have a pleasant stay at Fersal hotel. Very satisfied.

Rhaddie H.
September 06, 2015
Great staff and service
Friendly staff, filipino style breakfast, and comfortable bed.
I stayed at Fersal Hotel Diliman for 6 nights. The hotel provides great service including airport pickup and drop off. The hotel restaurant offers a good breakfast, but there are plenty of restaurants in the area. It's ideal if you have dealings in Quezon City, but it can take over 1 hour to Manila or Makati due to traffic.