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Very good 7.6
Based on 177 reviews

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Very good

based on 177 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 5.8
  • Location 7.8
  • Room Comfort/Standard 7.7
  • Service 7.7
  • Value for Money 7.8
  • Food/Dining 6.8
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lauro B. from Philippines
Families with young children
Stayed one night in January 2016
Lauro Buenaventura
cleanliness, location, and lotsa hot water (doesn't run out, not even in the morning)
great! will definitely come back again.
Reviewed January 21, 2016

Cesar B. from Australia
Solo travelers
Stayed one night in January 2016
Nice hotel
The staff are helpful, clean room and close to amenities
The hotel is easy to find close to shops. The staffs are friendly and helpful, rooms are clean.
Reviewed January 15, 2016

George M. from United States
Solo travelers
Stayed 4 nights in January 2016
Front Desk Manager is Rude
The front desk & employees are very nice, nice restaurants around the hotel,
The employees are very nice but the manager lacks people skills and treated me poorly.
Reviewed January 12, 2016

NOREEN L. from Philippines
Business travelers
Stayed 3 nights in December 2015
Home away from home
Location. Service. Value for money
Its alway great. I am a frequent guest.
Reviewed December 18, 2015

Jamaica D. from Philippines
Families with young children
Stayed one night in December 2015
Better value for money
Staff hospitality, Security assistance, distance
Reviewed December 18, 2015

yongtae K. from South Korea
Business travelers
Stayed one night in October 2015
its just ok since its near NSO.
location, staff, airport service
its just fine.
Reviewed October 27, 2015

Mohammed A. from Australia
Stayed 2 nights in October 2015
Expensive for a two star hotel !
Can't find 3 best things about this hotel apart from staff trying their best to help.
I choose to stay at Fersal Hotel Malakas for two nights to attend a conference nearby. It was a last minute decision to stay in this hotel. The stay was expensive even with breakfast included. We ordered breakfast and was told they don't have what we wanted. Fridge thermostat was set to high and was broken, our fruits and water was frozen the next day. Housekeeping didn't replace toothbrush and no newspapers in room as stated in Room Facilities in Agoda website. Asked for an iron and ironing board and was told to pay for it. No price list in room information booklet. Didn't feel comfortable staying at this hotel even though the hotel staff tried their best. I don't think I'll stay at this hotel again.
Reviewed October 25, 2015

Velma L. from Philippines
Families with older children
Stayed one night in September 2015
Quite expensive for its price
Hot shower
Ok but not so great
Reviewed October 03, 2015

Ma. T. from Philippines
Families with young children
Stayed 4 nights in September 2015
Comfortable hotel with good location
Comfortable, clean and good location
It was good..and when i go back to quezon city,, i would stay in fersal again.
Reviewed September 27, 2015

amalia C. from Philippines
Stayed one night in September 2015
pleasant stay
location, comfort and value for money
We have a pleasant stay at Fersal hotel. Very satisfied.
Reviewed September 18, 2015