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Very good 7.2
Based on 569 reviews

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About Fersal Hotel Neptune Makati


Offering quality accommodations in the shopping, restaurants, and nightlife district of Manila, Fersal Hotel Neptune Makati is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. Visitors to the hotel can take pleasure in touring the city's top attractions such as Alliance Française, Embassy of France, and Museo Ng Makati.

Take advantage of a wealth of unrivaled services and amenities at this Manila hotel. For the comfort and convenience of guests, the hotel offers safety deposit boxes, newspapers, a business center, restaurant, and car park.

An in-room safe, air conditioning, mini bar, desk, and daily newspaper are just some of the facilities that can be found throughout the property. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the Fersal Hotel Neptune Makati the perfect base from which to enjoy your stay in Manila.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer

Fitness & recreation

  • massage

Food & beverage

  • convenience store
  • room service
  • restaurant
  • coffee shop

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers
  • concierge

On-site facilities

  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • business center

Languages Spoken

  • English
  • Filipino
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.6 km
Distance to Airport: 9.4 km
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 46
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Last Renovated: 2016
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Agoda Verified Reviews

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Very good

  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.1
  • Location 7.8
  • Room Comfort/Standard 7.3
  • Service 7.1
  • Value for Money 7.4
  • Food/Dining 6.5

8 Marion K.
United States
June 25, 2016
good value
excellent location

8 Marion K.
United States
June 25, 2016
good location
excellent location in makati

8 Marion K.
United States
June 25, 2016
good value
good location, ... across the street from mall

4.4 Simeon D.
May 30, 2016
Choose onother hotel
Terrible aircondition just in front your head! The stuff cant arrange one taxi! The wi fi is not good! For a lil bit more money you can take a normal hotel!

6 Amir S.
May 25, 2016
Good location , noisy due to traffic
Good location , noisy due to traffic

8.4 mona P.
May 20, 2016
useful no frills stop
really good, kind, attentive service from everyone we encountered at the hotel. the deluxe room we got was a very good size for travelers, as we had space to spread out and repack without falling all over stuff. even the bathroom was roomy. furnishings were by no means luxurious, but they were of good quality and in good condition. we definitely got our money's worth here, and would use it again.

United Kingdom
May 20, 2016
perfect overnighter
We just transited through and for the money Fersal was just what we needed. The location was right near to a mall (just across the road) and there were plenty of restaurants and bars nearby. would stay again for the price

5.6 Rizal A.
May 17, 2016
Definitely Not Value For Money
The hotel and everything in it is old. The shower was dripping and we had to use a dipper provided in the room to bathe. Breakfast is simple. Do not be deceived by the pictures in the Web. The hotel needs massive renovation

5.6 Justina L.
May 06, 2016
Friendly staff.
Friendly & helpful staff (especially the security guard) but disappointed about the cleanliness room.

2.8 Peng L.
May 05, 2016
Very bad experiences
No service bad attitude