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Excellent 8.1
Based on 90 reviews

Recent customer comments

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based on 90 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.2
  • Location 9.3
  • Room Comfort/Standard 8.1
  • Service 7.9
  • Value for Money 7.6
  • Food/Dining 7.1

Craig M.
July 23, 2015
Closest Reef Loaction
Ability to see reef, clean
Mostly good. Wifi is not up to scratch. Very spotty signal for Australian phones too. Food is expensive. Consider getting room with kitchen ad bringing food - might be cheaper.

Mark T.
June 29, 2015
Location, Value, Facilities
Very enjoyable. Unfortunately the rooms on the ground floor do hear movement from guests in the floor directly above.

Margaret K.
June 21, 2015

Maurizio S.
June 16, 2015
Island paradiso!!
Room, location, pool
We had a lovely stay, however were not informed restaurant would be closed for evening meal, nor were we informed of council works on Beachfront directly in front of our room...Staff were friendly and most endeavoured to do their best, however the rooms are top quality and service/cleanliness of resort facilities a lower standard...We will certainly return, however will self cater next time!

June 10, 2015
not as advertised
nice water, nice reef next to the beach, good location
My wife and I decided to book 2 night Ocean Suite room with Fitzroy Resort after carefully reading the description “Generous balcony and beautiful views across Welcome Bay and Coral Sea”. To our disappointment we were given a room facing the back of a cabin which is far from beautiful view. The reception claim Ocean view is not guarantee which is clearly a contradiction to the description. Even if not guarantee is the case, why should I pay $326 a night without a view and the other people paying the same get a much better view than I do? It seems room 120 to 130 Ocean suite balcony faces the back of the cabin obstructing the ocean. What will you do if you are given those room?

Kevin W.
May 13, 2015

Hong Kong
April 12, 2015
Nice place
Just next to the pier and beach. Fantastic room with good atmosphere
Well facilities but I found a cockroach in the kitchen. Not so expensive for the dinner buffet and the food was good

Ann Z.
March 04, 2015
Room. Pool snorkelling

Graham B.
March 03, 2015
Shade needed
Location close to Cairns
Resort is nice but the rooms are quite noisy. Staff tried their best but they had too many new staff in the bar / restaurant that meant at least 30 minutes lining up to order at every meal. There was very little shade outside of the buildings even over the pool. Plenty of beach to find a spot on but again only shade from trees up until lunchtime so be prepared.

Kerry W.
February 28, 2015
First timers
Quick to get to with options for times - great facilities and staff and beautiful Island