Very good 7.9
Based on 49 reviews

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About FLEXSTAY INN Shinagawa


Whether you're a tourist or traveling on business, FLEXSTAY INN Shinagawa is a great choice for accommodation when visiting Tokyo. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to Hara Museum of Contemporary Art, Embassy of Serbia, Embassy of the Republic of the Union of Myanmar give to this hotel a special charm.

At FLEXSTAY INN Shinagawa, the excellent service and superior facilities make for an unforgettable stay. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find complimentary tea, towels, slippers, television LCD/plasma screen, internet access – wireless. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. FLEXSTAY INN Shinagawa is an ideal place of stay for travelers seeking charm, comfort and convenience in Tokyo.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • pets allowed

Cleaning services

  • laundromat
  • laundry service

Guest services

  • postal service

On-site facilities

  • smoking area

Languages Spoken

  • English
  • Japanese
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The property has a curfew at 12:00 AM. PIN Code and the instructions to enter the hotel after hour will be provided at check-in.

Accommodation tax of 100 JPY is charged at the property per person per night for room rates between 10000 JPY and 14999 JPY.

Accommodation tax of 200 JPY is charged at the property per person per night for room rates of 15000 JPY and over.

When booking for 2 or more nights, housekeeping is not provided.

Child and extra bed policy
Children 0-6 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Non-Smoking Rooms / Floors: yes
Number of Rooms : 55
Reception Open Until: 10:00 PM
Room Voltage: 100
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Important notice

The property is undergoing renovation from August 1, 2016 to April 26, 2018. There will be some areas affected by the noise from 08:00 AM to 06:00 PM. For further queries, please contact the property directly.
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Recent customer comments

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.3
  • Location 8.2
  • Room Comfort/Standard 8.0
  • Service 8.6
  • Value for Money 8.3
  • Food/Dining 6.0

Anthony P.
United Kingdom
March 26, 2016
great stay
bilingual reception staff were very helpful - service could have been 5 star hotel!

john C.
March 21, 2016
The local charm of Katashinagawa
Location, quiet yet near Shinagawa and also reasonably priced. But not good that rooms are not cleaned and tidied daily. Check out time too early
Fun to live in a cozy little nuke of a residential are right beside a major transport and shopping connection like Shinagaw. Highly to be recommended. Vert pleasant.

Patama W.
March 20, 2016
near station, easy to connect with downtown

Maureen S.
February 17, 2016
great location. friendly staff
location, staff, room cleanliness
i enjoyed my stay here. one night when we arrived at the hotel quite late, one of the staff greet us in japanese which meand: welcome home. such a warm greetings that soothe our tiredness

rafidah N.
January 04, 2016
Near to train station
Location and facilities
The location is great for travellers who had a night flight. Just walk for about 4 minutes top from kitashinagawa station. The inn have cooking facilities and microwave easy for the muslim travellers to cook halal food. Will recommended for muslim.

Wiphak R.
January 02, 2016
too tight for 13.5 sq.m due to have kitchen
Close to Shirakawa JR/ Quiet/ Good service staff
Overall marginal, a little bit small bathroom (especially big size person)

Kathryn F.
United States
December 30, 2015
Good deal!
Close to station, easy to find, kind & helpful staff.
Perfect for what we needed.

Inece K.
South Africa
December 15, 2015
Price, location,

November 19, 2015
Good Location
Good Location. Value for Money. Clean.

Sharon S.
November 03, 2015
Flexible Stay
Location. It's a 10 minute walk going to Shinagawa Station
It was ok. we stayed for 2 nights. Staff were helpful and friendly