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Good 6.3
Based on 10 reviews

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About Florida Park Hotel

Description

When visiting Durban, you'll feel right at home at Florida Park Hotel, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Tekweni Eco-Tours, Greyville Racecourse, Mr Mozzies Butchery.

At Florida Park Hotel, the excellent service and superior facilities make for an unforgettable stay. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, taxi service, luggage storage, Wi-Fi in public areas, car park.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, mirror, towels, internet access – wireless, internet access – wireless (complimentary), provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Discover an engaging blend of professional service and a wide array of features at Florida Park Hotel.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • airport transfer

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • bar

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • concierge

On-site facilities

  • family room
  • shops
  • smoking area

Health and security

  • safety deposit boxes

Languages Spoken

  • English
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Policies

Child and extra bed policy
Children 0-12 year(s) Must use an extra bed
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 350 ZAR
Breakfast Charge (when not included in room rate): 60 ZAR
Check-In From: 2:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 3.6 km
Distance to Airport: 32.1 km
Internet Usage Fee: 00 ZAR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 2
Number of Restaurants: 2
Number of Rooms : 39
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2002
Year Hotel Last Renovated: 2010
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Recent customer comments

Filter by traveler type
  • Hotel Condition/Cleanliness 6.8
  • Facilities 7.0
  • Location 8.2
  • Room Comfort/Standard 5.8
  • Service 5.6
  • Value for Money 5.2
  • Food/Dining 5.8

7.6 Christian H.
South Africa
May 04, 2016
...
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8.8 Clare B.
Zambia
April 13, 2016
Central location
The staff were helpful and accommodation, the rooms were very spacious and the off street parking was easy to manage. I would recommend this hotel to people wanting to see the sights of Durban from a central location. You might like to take ear plugs though to ensure a good nights sleep if staying on a weekend, as the local nightclub is pretty noisy!

3.7 PRESTON G.
South Africa
January 14, 2016
The staff aren't friendly and the service is pathe
the location
Upon arrival, the receptionist had his name badge turned inside out, so no idea what was his name. We got up to the suite and realised that theres only one bed and with 4 adults sharing the suite it was insufficient. We went back down to reception to enquire about additional beds or another suite. We were very rudely told that there's a couch in the suite that opens into a bed and that someone will come to the suite in the evening to make the bed. Irate at this point we decided to stay anyway. At 11pm we called reception for additional bedding and to have the couch made into a bed. The female receptionist(just as rude as her male colleague), said that the staff have all left and that theres no room service at night. at around 1:30 am when we got back to the hotel. We went down to reception to ask if we could atleast have bedding and linen so we could make the bed ourselves.Apparently the laundry room was locked & no one on duty had keys to the room. Really now? 2 adults slept on a broken couch with no linen and a dirty blanket that we found in one of the cupboards. We were also given a faulty iron that constantly caused to power trip. The staff were giving us attistude like we were causing the power failure. The staff aren't friendly & should be trained wrt customer service. i've stayed at various other hotels. This was my first time at Florida park. Worst experience ever. Service is pathetic. They may not have the best facilities but the least they can do is be friendly and helpful. Management, are you asleep? We live in the 21st century. Customer Service is key to a successful business and the customer always comes first. The best form of marketing is "word of mouth". I will never recommend your hotel to family and friends.

5.3 KRISH G.
South Africa
January 14, 2016
most disappointed
cleanliness
not impressed will not stay there again due to the excessive noise from the nightclub until 5h30 in the morning

6.3 Cameron C.
South Africa
January 11, 2016
Great location, decent room, poor service
Great location right in the heart of Florida Road, comfortable room
The room was pretty standard and average and a bit more spacious than most. A chair would have been nice. Front desk staff were not great. Management were helpful about where to eat etc. In the morning I asked the front desk where breakfast was and the young black guy on duty just walked away without saying anything the starts writing. I though this rather rude and then he mumbled something to me while sliding me a piece of paper which I saw was a breakfast voucher for across the road. I told him I could not hear him and he looked at me blankly. They are certainly not professional but the stay for the price was ok even though they originally gave me the wrong room type

8.3 David D.
United Kingdom
January 04, 2016
Good location
Location, helpful staff, good bed
The room was fine though a bit dark. The bed was very comfortable The down side is that there is no fridge which is odd for a 3 start hotel.

7 Shanna S.
South Africa
December 14, 2015
Concerned by the service
Location, room size and safety
Generally it was a good stay, besides for the fact that at 3 am we were told there was no bedding for the sleeper couch in a four sleeper room. Then had to wait 30minutes for bedding. The staff was not helpful and told us there was nothing that could be done, only when we started to be firm did they figure something out.

3.3 Nicolene G.
South Africa
December 29, 2014
Florida Park
1). Location; 2). Nice car guards in the parking; 3). ONE nice reception staff member who advised us that we can use our breakfast voucher at Europa as well.
Besides the fact that the rooms are tiny and absoultely basic, i am disappointed that considering i paid and expected at least a bar fridge, neater television, unused complimentary shampoo, refill of milk on the complimentary coffee tray, clean teaspoons and hair dryer without masking tape attempting to conceal open wires. Unhappy about the wrapper lying outside on the smoking balcony for days- i assume that it is still there. is a terrible what? i dont know what it is but the food and service is 100% disgusting. Also dont bother giving guests a voucher for a meal- i am sure beakfast costs more at a "3 star hotel" but how would you know- you dont deserve any stars.

6.3 Bradley J.
South Africa
August 20, 2012
Great room, 216. Noisy location,
good rooms, great central location
Only problem was a constant bang, bang, bang noise. Seemed to be in the walls, maybe loose compressor mounting somewhere in building?

6.7 WANG Y.
China
January 06, 2014
三星的经济型酒店,在酒吧街上,晚上街头微微有点吵
前台和蔼,有自己的停车场,有自己的酒吧
三星的经济型酒店,在酒吧街上,晚上街头微微有点吵,但是我们住在背面非常安静。前台和蔼,有自己的停车场,有自己的酒吧,晚上如果怕不安全,可以在酒店的酒吧坐坐。


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