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Fontana Hotel and Villas - Fontana Hot Spring Leisure Parks

C.M. Recto Highway, Clark Freeport Zone, Clark Freeport Zone, Angeles / Clark, Philippines 2023 (Show on map)

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Formerly : Fontana Hotel and Villas - Fontana Hot Spring and
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Area: Clark Freeport Zone Number of Rooms: 50

Recent customer reviews

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Pleasant

6.9

based on
486 reviews

Value for Money
6.6
Location
7.3
Staff Performance
7.0
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.0
Food/Dining
6.4
All reviews (486)
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Maricar C. Families with young children Philippines, January 1, 2015
So-so

Wheelchair access, Open space - kid-friendly, Privacy (villas)
5.7
Heater was malfunctioning across all 3 bathrooms (including the kitchen faucet) - water would suddenly get too hot; Waiters at Cafe Fontana need additional training - a couple of them just got plates and cups off of our table without even asking if we were already done using them. At one instance, the saucer that was about to be retrieved from our table had vinegar so it spilled on the table. The waiter did not even apologize for this and just said he would replace the saucer and the vinegar. Seriously?
Tristan J. Families with young children Philippines, December 30, 2014
Bed is too hard

Swimming pool, bath tub
5.7
Flordeliz Y. Groups Australia, December 30, 2014
An expensive bad experience
4
It started with an hour wait to check in and several trips back to the desk because the keys do not work. The rooms and villas are in bad need of maintenance and upgrade (eg torn lounge chair, box tv from the 90s). They dont have the basics - drinking glasses, basic cutlery - things you expect from a supposedly 4 star hotel. Service was very slow. If you're thinking to stay here, change your mind quick!!
Rolando F. Families with young children Philippines, December 30, 2014
12 grandchildren

the 2 storey villa accomodated 12 grandchildren having a blast at slumber party in the downstairs sala. Having our own pool added to frenzy. Overall the kids were all happy.
8.7
Overall, a great stay. There a few quirks in some of the rooms like clogged drains but not so that it deters from the enjoyment of having your own pool and a huge sala to accomodate a slumber party for 12.
Al G. Families with young children Philippines, December 30, 2014
Great place to stay for vacation

Good Villas
8
Samuel M. Families with young children Australia, December 29, 2014
?

?
6
?
Ken B. Couples United Kingdom, December 29, 2014
poor value for money

polite staff
4.7
Standard rooms had no windows so moved into a villa.Extra charges were made for wi/fi and use of the main swimming area and the hot springs and towels.
Pratibha V. Families with young children India, December 28, 2014
comfortable place for family

cleanliness, service, property maintenance
8.7
Very memorable
Nenita T. Families with older children Philippines, December 28, 2014
Not good enough.

accessibility
5.7
Very poor check-in procedure. We were asked to queue for initial check-in and payment of deposit which took us almost an hour and was asked to queue again for the room assignment and release of the key which took another hour due to system failure/hanging brought about by server overload according to the reception staff. It was very clear that there was no system in place to address the big number of customers during christmas season which happens every year. In addition, when I requested for broom and dustpan around 3:30 to 4:00 pm, the broom and dust pan came the following morning (around 9:30 am) after two follow-ups.
Ananelia S. Families with older children Philippines, December 27, 2014
nice location with good leisure facilities

location, spa
7.3

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Fontana Hotel and Villas - Fontana Hot Spring Leisure Parks Angeles / Clark - PoolFontana Hotel and Villas - Fontana Hot Spring Leisure Parks Angeles / Clark - BathroomFontana Hotel and Villas - Fontana Hot Spring Leisure Parks Angeles / Clark - PlaygroundFontana Hotel and Villas - Fontana Hot Spring Leisure Parks Angeles / Clark - Concert PlazaFontana Hotel and Villas - Fontana Hot Spring Leisure Parks Angeles / Clark - Swimming PoolFontana Hotel and Villas - Fontana Hot Spring Leisure Parks Angeles / Clark - LobbyFontana Hotel and Villas - Fontana Hot Spring Leisure Parks Angeles / Clark - Guest RoomFontana Hotel and Villas - Fontana Hot Spring Leisure Parks Angeles / Clark - Standard Hotel RoomFontana Hotel and Villas - Fontana Hot Spring Leisure Parks Angeles / Clark - 2 Bedroom Deluxe VillaFontana Hotel and Villas - Fontana Hot Spring Leisure Parks Angeles / Clark - Deluxe King Hotel RoomFontana Hotel and Villas - Fontana Hot Spring Leisure Parks Angeles / Clark - 5 Bedroom 2 Storey VillaFontana Hotel and Villas - Fontana Hot Spring Leisure Parks Angeles / Clark - 2 Bedroom Deluxe VillaFontana Hotel and Villas - Fontana Hot Spring Leisure Parks Angeles / Clark - 3 Bedroom Deluxe Villa with Pool Hot DealFontana Hotel and Villas - Fontana Hot Spring Leisure Parks Angeles / Clark - 3 Bedroom Deluxe Villa Hot DealFontana Hotel and Villas - Fontana Hot Spring Leisure Parks Angeles / Clark - 3 Bedroom Standard Villa Hot Deal (Non-refundable)Fontana Hotel and Villas - Fontana Hot Spring Leisure Parks Angeles / Clark - Two-Bedroom Deluxe Villa

Customer Reviews - Fontana Hotel and Villas - Fontana Hot Spring Leisure Parks, Angeles / Clark

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