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Fort Crescent Suites

5F Crescent Park Residences, Fort Global City, Bonifacio Global City / The Fort, Manila, Philippines (Show on map)

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Area: Bonifacio Global City / The Fort
Free Wi-Fi

Recent customer reviews

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Good

7.2

based on
94 reviews

Value for Money
7.0
Location
8.3
Staff Performance
6.9
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.6
Food/Dining
5.6
All reviews (94)
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Rogelio J. Families with older children Philippines, April 15, 2015
Fort Crescent Suites

Big rooms, private, clean.
6.7
Good. The Agoda representative was very accomodating.
Phavana S. Families with young children United States of America, March 26, 2015
Bad deal

Location and space
4
Terrible. The customer service was awful, the worst I've ever had. The room is supposed to be non- smoking and it reaked of smoke even into the sheets and pillow cases, which made me cough and feel quite ill. The manager could not move us into another room but he lied to Agoda saying that he offered us a different room but we wouldn't move. The place is not totally safe. A strip of the floor came apart and was very unsafe especially for my baby. When we showed it immediately to the manager he just got mad at us that we complained. He said that so many people had stayed there and not complained. The stove doesn't work as is. The manager had a long excuse that involved paying more. It took a long while to give us the correct internet code and it only works for one device plugged in with a cable. All in all, the location of this condo was the only positive. The management was terrible, immature and unprofessional. He didn't take any of our issues seriously, which went against how their place is advertised. He lied to Agoda several times when they asked him to confirm our complaints. The manager's treatment of us as customers was dishonest and disrespectful. And then his father or whoever the owner is, is just as rude and unprofessional. Don't stay here! Waste of your money and it will cause you more stress and ruin your vacation.
Sonia F. Business travelers Philippines, March 21, 2015
Fort Crescent Suites
2.7
a huge disappointment.table chairs are broken..i have bruises on my legs for days..aircon is not working properly..it's like living inside the oven. .called the owners attention.. nothing was done. we have to buy our own toilet paper.. no soaps for hand washing.. they charged you extra everyday for washing your clothes..they don't change bedding everyday.. no coffee or tea water heater.. dirty place. not highly recommended.. not worth your money
Atkins R. Couples Malaysia, March 14, 2015
Decent Stay in Manila

Location, Price, Cleanliness
8.3
I was very happy with my stay here. The place was clean and the location was great. The layout of the room was nice as well with a kitchen and living area. Wouldn't mind to stay here again on my next visit
Fairie T. Families with young children United States of America, February 19, 2015
great stay

nice area, fine staff and a lot of restaurants
10
very convenient stay
Jae J. Business travelers South Korea, November 27, 2014
So So
4
...
Jae J. Business travelers South Korea, November 21, 2014
so so

rates
6.3
Vivek S. Solo travelers India, November 16, 2014
Good Place for Business & Solo Travellers

In Global City , Nice Area, Affordable
7
Howard P. Business travelers Canada, October 6, 2014
Great location

location, nearby restaurants, quiet
7.3
I have stayed here a few times. It's a great location, many local bars and restaurants. The issue I had this last trip was the AC in the bedroom did not work properly and it could not be repaired. No AC in Manila is not an option. The Wifi in the room did not work, but the staff was quick to fix the problem. A great place to stay, starting to show its age a little.
Agnes P. Families with young children Philippines, August 28, 2014
Crescent Park Residences

Staff are nice and friendly; clean rooms; location is excellent--at the new business commercial district of Bonifacio Global City
8
Very comfortable and convenient

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