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2015
Very good 7.3
Based on 1068 reviews

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About Fortuna Hotel Hanoi

Description

Fortuna Hotel Hanoi is an independent hotel for business and leisure travelers who expect 5-star products and quality of international service. Set among the bustling business district, this hotel offers a convenient location and an excellent choice for your visit to Hanoi. Nearby sites worth checking out include the Temple of Literature, Ho Chi Minh Museum, and One Pillar Pagoda. With 350 superb rooms, guests are sure to find the perfect nest for their stay. There is also a nightclub, salon, and bar. Business travelers will have the luxury of an executive floor, business center, and meeting facilities. For recreation, Fortuna Hotel Hanoi provides a fitness center, pool, massage treatments, and games room. Please enter your preferred dates of stay and submit our online booking form to make a reservation at Fortuna Hotel Hanoi.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • car hire

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom
  • games room

Swimming & soaking

  • hot tub
  • outdoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • nightclub
  • salon
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Japanese
  • Korean
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-10 year(s) Stay for free if using existing bedding.
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1200000 VND
Breakfast Charge (when not included in room rate): 290000 VND
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5 km
Distance to Airport: 30 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 17
Number of Restaurants: 3
Number of Rooms : 350
Reception Open Until: 12:00 am
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 1999
Year Hotel Last Renovated: 2012
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.8
  • Location 7.1
  • Room Comfort/Standard 7.5
  • Staff Performance 7.5
  • Value for Money 7.0
  • Food/Dining 7.2

yee H.
Malaysia
June 18, 2016
Good location , best facilities and worth staying
Although old hotel but well kept, love the facilities, especially the large gym centre, pool , exclusive jacuzzi on top floor. Welcome food instead of drink. Not that comfort bed but acceptable. Good location and more for Asian breakfast. Worth of money.

Jieck T.
Singapore
June 15, 2016
Good Hotel
This hotel should have 5 stars! Stayed 3 nights here. Was a very pleased with staffs at the dim sum restaurant, tiffin coffee house not forgetting the 5th floor executive lounge. Will definitely come back again. Thanks to my colleagues in Hanoi, they convinced me to stay here.

Jieck T.
Singapore
June 15, 2016
Nice hotel
i spent 4 nights at Fortuna Hanoi recently and I had the best service I have ever had in a hotel. When I experienced problems finding an ATM that took foreign cards, and I only had to mention these problems to the hotel and the assistant manager immediately helped me solve the problems including taking me personally to the atm cash machine. The buffet breakfast and Sunday Dim Sum buffet was great.

Mizushima E.
Japan
May 18, 2016
Good
ok

Keng S.
Singapore
May 04, 2016
Well trained staff
rooms need a make over, furnitures are worn and outdated

Chun-Hsiung F.
Taiwan
May 03, 2016
Depressing!
Shower is lack of water pressure, bedroom is fill with moldy and rotten smell can't open the window to exchange the air, deco is very much of date.

chayoung K.
South Korea
April 25, 2016
location and nice clean room
location and nice clean room

GIM B.
Malaysia
April 22, 2016
Best Facilities
1) Love the breakfast 2) Clean room 3) Comfort Bed

GIM B.
Malaysia
April 22, 2016
Best Facilities
1) Love the breakfast 2) Clean room 3) Comfort Bed

nor R.
Malaysia
March 15, 2016
good place
the hotel environment is good


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