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Recent customer comments

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Excellent



based on 1179 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.8
  • Location 7.6
  • Room Comfort/Standard 8.9
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.7

apisit L. from Thailand
Couples
Stayed 3 nights in June 2014
Excellent for HBD surprise
HBD Surprise creative servicePerfect FacilityExcellent room facility& view
Comfortable & Valuable...Good place to take a nice photo shot & center of many attractive such as beach , sunset viewpoint , city
Reviewed June 27, 2014

Claudia S. from Singapore
Families with young children
Stayed 2 nights in June 2014
pleasant and lovely hotel
beautifully designed, clean and swimming pool
very good except for troublesome buggy ride to the hotel lobby from our rooms
Reviewed June 25, 2014

Bee N. from Singapore
Couples
Stayed 2 nights in June 2014
Wonderful hotel, very nice room with big size bed
Comfy bed and pillow, good size bedroom and balcony with ocean view. Nice infinity pool with nice view and good breakfast
Wonderful , excellent , great stay with nice room . Great for couples
Reviewed June 24, 2014

Moshe C. from Israel
Solo travelers
Stayed 4 nights in June 2013
great Hotel, great staff and room
decoration, food, room
f a n t a s t i c
Reviewed June 23, 2014

Sharon N. from Singapore
Couples
Stayed 3 nights in October 2013
Secret Hideaway / Energizing Retreat
Room Design / Free Mini Bar / Jacuzzi on the Balcony
Reviewed June 22, 2014

Jinjutha A. from Thailand
Couples
Stayed one night in June 2014
Swimming pool is the best part
Pool, view and room
First of all hotel need to provide transport to the beach more. They only have shuttle bus to the beach at 10 am , 4 pm and 7 pm , foto hotel is up hill and not far from beach but you cant really walk 15 ,20 mins up hill and everyone knows taxi in phuket are rip off. Only 3,5 mins drive hotel should provide that. staff at the lobby should smile and communicate with guests more. I walked in 2,3 times during different time. They never say hello or smile. Foto hotel promote a lot in many media channels and I had high expectation because the name of the hotel is FOTO but only the pool area is best place for taking pictures. The best part is the rooftop pool and at night pools lighting are great.
Reviewed June 20, 2014

Khoo C. from Singapore
Couples
Stayed 3 nights in June 2014
It was great, enjoyable, comfy and nice..
Friendly staffs, nice room, everything is good, nice view, good place to relax and enjoy your stay
Awesome, i like the mono theme and the bear it's kinda cute.
Reviewed June 19, 2014

Konglim G. from Singapore
Couples
Stayed 3 nights in June 2014
Romantic, breathtaking, unforgetable..
The staff, the atmosphere and the food..
Reviewed June 16, 2014

QINGHAO Z. from China
Business travelers
Stayed 2 nights in June 2014
great hotel
friendly, nice food, good view
very happy to choose this hotel. when we check in, friendly staff with smile, and hall is pretty nice, i love it! after check in there was a cockroach in the room, we asked staff to come and fix it, housekeeping very slow at last day but very good job. has free shuttle to beach. unfortunatelly when we check out we didnt check proply that forgot something in the safe box, but the staff very great send to me email and will deliver back my items with B500 charge. All in all the hotel has great view, nice room design, friendly staffs. I love it !
Reviewed June 16, 2014

Lundy Y. from Indonesia
Couples
Stayed 2 nights in June 2014
good place bad location
good breakfast
overall is OK
Reviewed June 15, 2014