Excellent 8.1
Based on 159 reviews

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About Four Points by Sheraton Bur Dubai


Whether you're a tourist or traveling on business, Four Points by Sheraton Bur Dubai is a great choice for accommodation when visiting Dubai. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Burjuman Shopping Mall, Dubai Museum, the Bastakiya area, Dubai Creek, and Meena Bazaar. First-rate hotel services and facilities that define the Starwood Hotels & Resorts Worldwide experience await you here. This hotel offers numerous on-site facilities to satisfy even the most discerning guest. Guests can choose from 125 rooms, all of which exude an atmosphere of total peace and harmony. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as a fitness center, hot tub, outdoor pool, and sauna. With an ideal location and facilities to match, Four Points by Sheraton Bur Dubai hits the spot in many ways.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna

Swimming & soaking

  • hot tub
  • outdoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • poolside bar
  • bar


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • private check in/check out
  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • elevator
  • executive floor
  • salon
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • doorman

Business & money services

  • photocopying
  • fax machine
  • printer
  • meeting facilities
  • business center
  • currency exchange

Payment types accepted for services

  • Visa
  • MasterCard
  • American Express
  • Diners Club

Languages Spoken

  • English
  • Arabic
  • Bulgarian
  • Filipino
  • German
  • Hindi
  • Nepali
  • Portuguese
  • Russian
  • Sinhala
  • Tamil
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The property does not accept bookings from non-married couples. All couples checking into the same room must present a valid marriage certificate upon check-in as per the law. Otherwise, the property may reject the booking or request that a second room be booked.

ID Requirement Policy: All guests must present original, valid identification at check-in, such as a passport or one of the following:
Emirates ID for UAE nationals and UAE residents
National ID for GCC country residents
UAE Labour Card
Driver’s license for UAE nationals only

A tourism tax will be charged directly at the property.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 150 AED
Breakfast Charge (when not included in room rate): 80 AED
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.0 km
Distance to Airport: 9.0 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 7
Number of Restaurants: 3
Number of Rooms : 125
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 1999
Year Hotel Last Renovated: 2009
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.0
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for Money 8.0
  • Food/Dining 7.2

Rafael M.
South Africa
May 09, 2016
Decent hotel if not amazing, location a bit out of way for me.

siddharth N.
April 30, 2016
Very good
Great stay

Saudi Arabia
April 15, 2016
Great Staff they always care and welcome.
Hotel managment behind this excellent service. Thanks

Santoso T.
January 03, 2016
nice hotel in bur dubai
free internet, location close to metro station and 15 mins to airport

Santoso T.
January 03, 2016
always my first choice hotel iin Dubai
nearby metro station, next to money changer, and also just 100m from chinese restaurant.

Santoso T.
January 03, 2016
love their location that is best
nearby metro station, next to money changer, and also just 100m from chinese restaurant.

Geoff L.
January 03, 2016
A christmas break
food, quiet location and ambience
I enjoyed it very well. I had a friend I was visiting in Dubai and the hotel was an excelent meeting place with spacious coffee shop, inviting bar on Mezzanine area and well catered breakfast area.

November 24, 2015
Good location, Clean and tidy
Good location, Clean, staff cooperation
Good location, Clean and tidy. I had a Business trip and the stay was excellent.

Henri A.
October 12, 2015
Very clean and very well run
Rooms quiet large = beds quiet big = staff very warm
Excellent and we will be back

shahnawaz K.
September 21, 2015
Umprofessional front desk staff
Rooms food
Half an hour early check in was denied saying hotel is fully booked, while it was not apparently. Trained ppl with a big smile need to be placed on front desk, not rookies who dont know how to keep a customer engaged for future business or people who know tl to politely or tactfully handle a guest without offending. Room service and in room dining was also not to the mark, common courtesy, greeting and the very basic of hospitality management lacked in most of the staff at this place on calls and on the desk both. Rooms were neat and good, food was good. It may be a 3 star, not 4 in my opinion.