Excellent 8.1
Based on 337 reviews

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About Four Points by Sheraton Downtown Dubai


Strategically located, this elegant hotel sits on Mankhool Street right in the center of Dubai. Dubai International Airport, Dubai World Trade Center, and Jumeirah Beach Park are only a short drive away. On the other hand, the most popular financial district is within walking distance. Burjuman station, the Dubai Museum, and Dubai Creek Park are also only a few minutes’ walk from the hotel. Shopaholic wouldn’t want to miss a shopping spree at Burjuman Shopping Center in the Bur Dubai residential area with over 180 brands or at the Mall of the Emirates, one of Dubai’s main tourist shopping attractions with luxurious stores. Four Points by Sheraton Downtown Dubai makes for the perfect base if you are in the mood for some serious shopping and sightseeing.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • massage(s)

Swimming & soaking

  • outdoor pool

For kids

  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • elevator
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine
  • printer
  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Arabic
  • Filipino
  • Hindi
  • Italian
  • Russian
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Hotel provides guest with internet for standard bandwidth access, and chargeable for high speed internet access.

A tourism tax will be charged directly at the property.

Child and extra bed policy
Children 0-12 year(s) Must use an extra bed
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 110 AED
Breakfast Charge (when not included in room rate): 60 AED
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5 km
Distance to Airport: 12 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 7
Number of Restaurants: 3
Number of Rooms : 250
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 2007
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Important notice

The property is undergoing renovation from May 30, 2016 to August 31, 2016. There will be some areas affected by the noise from 10:00 AM to 06:00 PM. For further queries, please contact the property directly.
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Verified traveler reviews

Filter by traveler type

  • Hotel Condition/Cleanliness 8.7
  • Facilities 9.0
  • Location 7.7
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for Money 8.0
  • Food/Dining 7.4

Issac M.
United States
July 27, 2016
Great Hotel
I had no problem with the hotel whatsoever. It was clean quite and the staff was helpful throughout my stay. An airport shuttle would be nice. Even though it says it's downtown, it's actually about 10-15 minutes driving from downtown (Burj Khalifa / Mall of Dubai).

Sukhdev K.
June 20, 2016
Excellent stay
The staff is very good

Mousa A.
April 03, 2016

Nabeel S.
February 08, 2016
5 star service
Clean, Big size rooms, Good service
My stay at Four Points Hotel was really good. The staff were very kind and helpful, great housekeeping service, the hotel looks like new and quiet. The only issue is that usually taxis' drivers don't know the location of the hotel, however you might mention the hotel next to it (Citymax Hotel) which is very well-known and you will get there. Absolutely it deserves a try for business travelers and families.

Abd T.
December 07, 2015
A restful place after a business day
Big room, good service and nice sportsbar
Enjoyable and very restful while working and recovering from flu

hilal J.
December 05, 2015
Good value
Clean spacious easy
Good value

Mohammad S.
December 02, 2015
A good experience!
Good location, good staff, clean room and toilet
The stay was better than expected. However it would have been further better if they would have provided with a hand shower in their toilets. Also the additional bed provided was stiff and painful to sleep on.

Mohammed R.
November 29, 2015
excellent hotel..very good value for money..
Fascilities..Staff performance..Cleanliness

Shiras P.
November 22, 2015
Ok for this rate offered
Good and clean

Thierry G.
October 11, 2015
Ok But...
Clean but can expect spg service but location not great and lost of vis a vis
Stay was ok but, get ready to quite a lot of of vis a vis!. Rooms windows gives on kitchen of apartment on the other side of the street...!