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Customers like this hotel for:
    Nearest transport:
  • Al Fahidi Metro Station (0.8 Km / 10 min walk)
    Area recommended for:
  • shopping
  • sightseeing
  • restaurants
    Distance to airport:
  • Dubai International Airport (7.5 Km)
  • Al Maktoum International Airport (42.3 Km)
    Customer comments:
  • "Cleanliness", "Large rooms", "Nice bar", "Nice pool and gym"
    Top attractions in the area:
  • BurJuman Centre (1.0 Km / 12 min walk)
  • Dubai Museum (1.3 Km / 16 min walk)
  • Bur Dubai Souq (1.4 Km / 17 min walk)
  • Bastakiya Quarter (1.5 Km / 18 min walk)

Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

Four Points by Sheraton Downtown Dubai

Mankhool Road, 4C Street, Bur Dubai, Dubai, United Arab Emirates (Show on map)

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Fantastic 8.1 based on 316 reviews

"The hotel is very clean and location was perfect for my..."

AJIBADE, Nigeria April 30, 2015
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Features of Four Points by Sheraton Downtown Dubai

Hotel Facilities
  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • shuttle service
  • smoking area
  • tours

Sports and Recreation
  • fitness center
  • outdoor pool
  • pool (kids)
  • sauna

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

  • car park
  • valet parking

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Hotel Description
Strategically located, this elegant hotel sits on Mankhool Street right in the center of Dubai....see more Strategically located, this elegant hotel sits on Mankhool Street right in the center of Dubai. Dubai International Airport, Dubai World Trade Center, and Jumeirah Beach Park are only a short drive away. On the other hand, the most popular financial district is within walking distance. Burjuman station, the Dubai Museum, and Dubai Creek Park are also only a few minutes’ walk from the hotel. Shopaholic wouldn’t want to miss a shopping spree at Burjuman Shopping Center in the Bur Dubai residential area with over 180 brands or at the Mall of the Emirates, one of Dubai’s main tourist shopping attractions with luxurious stores. Four Points by Sheraton Downtown Dubai makes for the perfect base if you are in the mood for some serious shopping and sightseeing.
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Recent customer comments

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All reviews (315)

Couple (112)

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Family with older children (12)

Other (25)

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315 reviews
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All reviews ( 315 )
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AJIBADE M. Business travelers
Nigeria, April 30, 2015
Business Visitor from Nigeria

The hotel is very clean and location was perfect for my aims in dubai. I also think that the price was more than reasonable for the class.
I actually spent one night in the hotel but I found it as a favourite having been to several hotels in dubai around same vicinity. The staff were very polite and helpful. Room in excellent condition and the price is more than a temptation for an hotel of such class.
Donald S. Solo travelers
United States of America, April 18, 2015
mariam A. Business travelers
Kuwait, April 10, 2015
Not bad

Clean friendly staff
It was good but the locotion wasn't ok
Cornelia S. Couples
Germany, February 23, 2015

Staff Room Food
OLIVIA A. Couples
United Arab Emirates, January 09, 2015
A very relaxing stay

location, cleanliness, hassle free check-in/check-out
We had a very pleasant stay. We were upgraded to a better room. Room is spacious and very clean. Could have more choices on the breakfast menu though.
Joe A. Business travelers
Australia, January 04, 2015
Charge for breakfast but not informed
This is not a cheap hotel. It really should be doing more considering the money guests are paying. I enquired about an adaptor for my laptop charger at the front desk counter and was told to go back to my room as someone would come and help me. at the front desk counter was especially unhelpful with this request and was not very interested in helping. I reluctantly went back informing the staff that I had an appointment to go to. I waited 15 mins. and no one came. I had to call the front office desk to remind them I was waiting! They have the adaptors built into the wall which is convenient. The toilet flush is not strong and mine got blocked needing a staffmember to come and unblock it. Only a bit of water comes out of the bathroom sink tap which is annoying when washing ones face etc. The shower head was old and some of the holes where the water comes through were not working - an uncomfortable shower. The curtains do not fully close in the room - someone may have been watching me when the lights in my room were on. The lifeguard at the pool just sits there and stares at people - he should be more active and do more cleaning. No mention of breakfast at check in. The impression is made that breakfast is free , but you will be charged a high fee for it while eating. I spoke to a supervisor about this lack of price disclosure to guests. I asked for the email address of the General Manager and was given the wrong spelling which would have made my email bounce back. Only because I checked later, was this corrected. When I ckecked in I was charged the govt. tourism fee which apparently all hotels need to charge now. Free wifi but it was slow - so frustrating. Being given a high breakfast bill while eating breakfast and not being informed that breakfast was not free was a real turn off as I like hotels to be honest and upfront about all charges and fees and not assume guests will pay every bill they are presented with.
Chukwuemeke I. Couples
Nigeria, December 29, 2014
Sweet Stay

The staff, Location and Warm Welcome
It was cool and sweet
Sonny G. Couples
India, November 26, 2014
Nice place to stay

Exceptionally good linen, good dine in experience,neatness
We stayed at Four Points in Downtown Dubai for 3 nights and had a very pleasant stay. A good value for money stay with the advantages of a central location.
Carlos H. Business travelers
Mexico, November 03, 2014

Location, confort, deco
Great stay, room with all amenities and clean. Only reception area was little bit unsensitive
Aziah A. Couples
Malaysia, November 01, 2014
Clean and new hotel

It's quiet new, clean and reasonable price
Not happy with the staff attitute and very poor customer service, Very rude and unplesent reception. I stay in most of 4 pint sheraton in dubai but this branch in Mankool very poor customer service. will never stay there again.Double charge my credit card and if I did not check they will not reimburst it.

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