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Recent customer comments

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Very good



based on 1299 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 5.3
  • Location 7.4
  • Room Comfort/Standard 7.7
  • Service 7.3
  • Value for Money 7.3
  • Food/Dining 7.0
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Nicholas Y. from Malaysia
Business travelers
Stayed one night in January 2015
Close to Airport
Its near to airport, clean room and friendly staff
It was a good business hotel with conference room available.
Reviewed September 11, 2015

Azeleta Y. from Malaysia
Business travelers
Stayed one night in March 2015
ok
food, location, staff
Reviewed September 09, 2015

Azeleta Y. from Malaysia
Business travelers
Stayed one night in January 2015
ok
food, location, staff
Reviewed September 09, 2015

Ramarao K. from India
Business travelers
Stayed one night in August 2014
Great stay in this hotel
Good location and very close to all the facilities
Reviewed August 23, 2015

Choon A. from Malaysia
Business travelers
Stayed 3 nights in March 2015
Deteriorating
Location, Good room, clean
I used to stay just to get the breakfast, it was really good breakfast back then when I was in Kuching for 4 years. Went back for visit, decided to stay to enjoy the breakfast, but sadly, the old breakfast buffet is gone. Otherwise, the room is still as good as previously.
Reviewed August 18, 2015

HUI C. from Malaysia
Business travelers
Stayed 2 nights in March 2015
will not stay in this hotel again
The Room is big ,Location is good, Room is clean
one thing i dont like about the hotel is they dont allowed car to be park in front of the main entrance. especially small car, if you go with a nice big car they will allow you to park .:-) so i dont think i will go to this hotel or recommend to any one else, even people with big ,nice car.Sorry to said that.
Reviewed August 13, 2015

Teck T. from Malaysia
Families with older children
Stayed 2 nights in April 2015
Four Points By Sheraton Kuching
nice,good,best
Reviewed August 08, 2015

kok G. from Malaysia
Couples
Stayed 4 nights in June 2015
Nice outlook but poor maintenance
Room is big, nearby hotel has many food stores, near to airport
By looking from outside, no doubt this hotel looks very beautiful. But after you go inside (the lobby ground floor still ok), when we come out from the elevator, there is some smell (the smell is just like after you wash your carpet and not 100% dry). And when go inside the room, the room condition is really worse than a 2 or 3 star hotel. The bed, the carpet, the flooring, the bed sheet and even the towel. I think this is the first time I have seen that poor condition of a 4/5 star hotel. This is May be due to its poor management or poor maintenance or lack of manpower. During night time, outside of hotel there is not much street light (may be want to save electricity bill). Wifi have to pay (chargeable). Morning breakfast got not much variety. Everyday the same. The wooden flooring at the swimming pool area has no maintenance also.
Reviewed August 07, 2015

Kardi K. from Indonesia
Families with young children
Stayed one night in December 2014
value money too high
near airport
Reviewed July 30, 2015

Ng H. from Malaysia
Business travelers
Stayed 2 nights in April 2015
Close to Aiport
Near to Airport
Reviewed July 23, 2015