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Recent customer comments

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Very good

based on 1299 reviews
  • Cleanliness 7.4
  • Facilities 5.3
  • Location 7.4
  • Room Comfort/Standard 7.7
  • Service 7.3
  • Value for money 7.3
  • Food/Dining 7.0

Scott H. from United States
Stayed 4 nights in July 2016
Ill be back
I upgraded to the junior suite and I was very satisfied with the room. The front desk staff were very helpful in every request I had making my stay very enjoyable. The proximity to good restaurants, shopping, and the airport make this hotel my first choice when traveling to Kuching.
Reviewed August 06, 2016

Lister L. from Malaysia
Stayed one night in August 2016
Satisfactory but not to standard
It was a satisfactory stay, but the standard is not a 4-star hotel. Just normal hotel. I believe some of the lights are spoiled as I have tried all the switches and no way for them to be turned on. However, I got a proper lighting for my stay. No shower caps, no bubble bath soap provided, only 1 bottle of mineral water given for a 2 person stay. Good breakfast.
Reviewed August 06, 2016

Thamotaran M. from Malaysia
Stayed 2 nights in July 2016
Building environment
Lift Confused.parking area environment like old building & not safety
Reviewed August 04, 2016

Peter M. from Malaysia
Solo travelers
Stayed one night in July 2016
comfortable and clean
good location, comfortable rooms
Reviewed August 03, 2016

Hong T. from Malaysia
Stayed one night in July 2016
Bday surprise
good macaroon, clean, and good feel !
Reviewed August 03, 2016

Lin L. from Malaysia
Business travelers
Stayed one night in July 2016
very bad condition. will never go back again
Dark lobby. Not friendly customer service and front desk. Bad smell. will never go back again
Reviewed August 03, 2016

TAN E. from Malaysia
Business travelers
Stayed one night in July 2016
Nothing special
Soft bed
Reviewed August 02, 2016

Saliza H. from Malaysia
Families with older children
Stayed one night in July 2016
Poor quality after change management
The place is just like haunted. The lights are half on specially at the car park due to save cost. Out of 5 lifts only one operated. In the rooms, only one towel for shower. Food is minimal compare to SPG.
Reviewed August 01, 2016

Huang T. from Malaysia
Business travelers
Stayed one night in July 2016
Overall worth for money
Nett price less than RM 200,00 for 4 star standard
Reviewed July 28, 2016

Daniel C. from Singapore
Business travelers
Stayed one night in July 2016
Tired hotel needing maintainance
No hotwater for shower Tv programs cannot watch Wifi signal bad
Reviewed July 28, 2016


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