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Very good 8.0
Based on 1408 reviews

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About Four Points by Sheraton Penang


Whether you're a tourist or traveling on business, Four Points by Sheraton Penang is a great choice for accommodation when visiting Penang. The hotel is not too far from the city center: just 7.6 km away, and it normally takes about 35 minutes to reach the airport. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Mount Miriam Hospital, Penang Toy Museum, Singapore Dental Surgery.

Starwood Hotels & Resorts Worldwide is renowned for its quality services and friendly staff, and Four Points by Sheraton Penang lives up to expectations. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, wheelchair accessible.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. The complete list of recreational facilities is available at the hotel, including private beach, fitness center, outdoor pool, pool (kids). Superb facilities and an excellent location make the Four Points by Sheraton Penang the perfect base from which to enjoy your stay in Penang.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • valet parking
  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • fitness center

Swimming & soaking

  • outdoor pool

Water sports

  • private beach

For kids

  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • bar

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • elevator
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
  • Tamil
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Effective June 1, 2014, please be informed that there will be a surcharge of local government fee of RM3 per room night imposed by the City Council of Penang that should be settled directly at Four Points by Sheraton Penang upon check-out (not included in the room rate and taxes stated herein).

Child and extra bed policy
Children 0-12 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 52 MYR
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 7.6 km
Distance to Airport: 23 km
Internet Usage Fee: 0 MYR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 7
Number of Restaurants: 1
Number of Rooms : 220
Parking Fee (per day): 0 MYR
Time to Airport (Minutes): 35
Year Hotel Built: 1993
Year Hotel Last Renovated: 2013
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Agoda Verified Reviews

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.8
  • Location 8.0
  • Room Comfort/Standard 8.6
  • Staff Performance 8.0
  • Value for Money 7.9
  • Food/Dining 7.1

7.6 goh H.
June 20, 2016
V hard bed
Hard to find parking. Nice beach though. Very hard bed so I cannot get a good rest. Always test the Beach hotel around here. Not coming back.

7.6 TG K.
June 17, 2016
Fresh and comfortable
This hotel has been updated and my room was well presented, clean and very welcoming. There is slight mould on the bathroom grout but not enough to be a put-off. Understandably, it is a never-ending battle against mould in bathrooms in the tropics.

10 anerly U.
June 17, 2016

10 Chali C.
June 15, 2016
Love this hotel
Nice hotel, big room and friendly staff. The staff are accommodating to request to decorate the room for our anniversary celebrations. It would be better if could get free upgrade from the hotel for special occassion.

8.4 Ramasamy S.
June 11, 2016
Family holiday
Very suitable for family. Swimming pool good. Location excellent. Beach not so good.

7.2 YUEK H.
June 10, 2016
Location, Nice Room and View
Close to cities and shopping malls compared to hotels at Batu Feringgi. Nice contemporary room. Excellent buffet breakfast with nice view.

7.2 Kwan W.
June 09, 2016
Nice hotel
Nice beach, swimming pool, gym room and comfortable bedroom. Wifi provide is free and strong. Nice view from lobby.

8.8 Joon L.
June 08, 2016
Great hotel & Superd service!
The service of staff is SUPERd! But the limited car park has pulled down the whole rating.

10 Evengelin C.
June 07, 2016
The parking is the most worry part cause there is not enough parking lot!! All other are good!

5.2 Zulfahanim T.
June 06, 2016
Very limited car park!
Parking system failure