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Four Points by Sheraton Penang

505, Jalan Tanjung Bungah, Tanjung Bungah, Penang, Malaysia (Show on map)

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"Comfortable room, good bed, nice private beach ..."

  • Sonia, Indonesia
  • June 29, 2015
  • Area: Tanjung Bungah
  • Rooms : 220
  • Free Wi-Fi

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Room Types
Deluxe Room
Premium Room
Deluxe Oceanfront
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Deluxe- 30 Days Advance Purchase
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Deluxe Oceanfront Suite - 14 Days Advance Purchase
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When would you like to stay at this hotel?

Features of Four Points by Sheraton Penang

24-hour front desk

24-hour room service

airport transfer


business center

car park



facilities for disabled guests

laundry service

luggage storage

meeting facilities



room service

safety deposit boxes

shuttle service

smoking area

Sports and Recreation

fitness center

outdoor pool

pool (kids)


free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking

Languages Spoken

Chinese (Cantonese)

Chinese (Mandarin)




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Well-positioned in Tanjung Bungah, Four Points by Sheraton Penang is the ideal point of departure for your excursions in Penang. The hotel is not too far from the city center: just 7.6 km away, and it normally takes about 35 minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Four Points by Sheraton Penang, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

The ambiance of Four Points by Sheraton Penang is reflected in every guestroom. internet access – wireless (complimentary), internet access – wireless, wake-up service, non smoking rooms, air conditioning are just some of the facilities that can be found throughout the property. The hotel offers fantastic facilities, including fitness center, outdoor pool, pool (kids), to help you unwind after an action-packed day in the city. Whatever your reason for visiting Penang, the Four Points by Sheraton Penang is the perfect venue for an exhilarating and exciting break away.
Well-positioned in Tanjung Bungah, Four Points by Sheraton Penang is the ideal point of departure fo ... see more
Effective June 1, 2014, please be informed that there will be a surcharge of local government fee of RM3 per room night imposed by the City Council of Penang that should be settled directly at Four Points by Sheraton Penang upon check-out (not included in the room rate and taxes stated herein).

Children and extra beds:
Children 0-12 year(s)
Stay for free if using existing bedding.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Check-In From
03:00 PM

Check-Out Until
12:00 PM

Distance from City Center
7.6 km

Distance to Airport
23 km

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Time to Airport (Minutes)

Year Hotel Built

Recent customer comments

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Very Good


from 1089 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1089)
Sort by:
Joe L. Business travelers Malaysia, July 2, 2015
great hotel

Location, Price, Cleanliness
My stay at Four Points is one of the best. I highly recommend anyone who is going to visit penang to stay at this hotel. The view is incredible, the staffs are friendly and helpful.
Chen H. Couples Malaysia, June 30, 2015
Return to Penang

Clean, comfortable and safe
Karen L. Families with young children Malaysia, June 29, 2015
Great beach front hotel

Beach, Pool, Location
Sonia R. Families with older children Indonesia, June 29, 2015
Nice hotel with comfortable room

Comfortable room, good bed, nice private beach
Nice hotel, comfortable room with good bed. Good and fast service for check in and check out. Beside front office staff, other staffs were not friendly, no smile and no greetings at all. Nice private beach, and nice pool. But again, staffs at the restaurant and pool area were not friendly, no smile, no hospitality service compared to other Four Points by Sheraton hotels I stayed before. Basically, I was satisfied with the room conditions and amenities, but need improvement in staffs manners.
Jesmine K. Business travelers Malaysia, June 29, 2015
Comfortable but the cleanliness questionable

Free Wifi, Comfortable Bed, Many pillows
Stay was comfortable but the cleanliness was questionable. Encounter a few cleanliness issue during my stay. Firstly, the electric kettle had a smelly stench in it. I have requested to change the kettle and was given the same kettle back after washing by the staff. Next was the bathroom hole filled with hair from the previous occupant which causes blockage and the water flow into the drain was very slow. Respond to my complaints and request(e.g. power trip in the room, bottled water) was very slow. It took more than 10 minutes for them to come and attend to it.
Ean C. Groups Malaysia, June 22, 2015
Overall I am Satisfied

Cleanliness, Good Location, Helpful and Friendly Staffs
Overall I am satisfied with our stay in Sheraton for 4 days 3 nights. In spite of a good service, I cannot forget one of the staff (Lady) bad service attitude who works at bar of the hotel. That night, my fiance and I went to the bar and it was around 10:30 pm. We ordered 5 cocktails and would like to have some finger foods along with the drinks. The lady told us that the kitchen is closed, and only the room service is available. We was fine with her respond until we saw she brought a pizza for a customer who was sitting at bar as well. My fiance asked her is it pizza, if we can order too, she just walked away and ignore us. We asked the bartender (his name is Palani) that why she say so, he apologies and took our order with excellent manner.
Pillai P. Couples Singapore, June 21, 2015
Not bad for a 4 star hotel.

The beach frontage. Gym.
No comments.
Wei R. Couples Malaysia, June 19, 2015
Recommended Hotel!

Clean, Good Service, Near Beach
Very good!
Wong P. Families with young children Singapore, June 19, 2015
From SG

location, value for money & pleasant front desk staff but basic cleanliness n housekeeping standards need improvement!
4 nights
Joo C. Solo travelers Australia, June 19, 2015
Friendly helpful staff

clean, helpful, no smoking smell
Loved my stay. Will come back again.
< Previous page 1 - 10 of 1089 reviews Next page >

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Customers like this hotel for:
Area recommended for:
  • beaches
  • family fun
  • sightseeing
Distance to airport:
  • Penang International Airport (18.7 Km)
Customer comments:
  • "Clean and comfortable hotel" , "Good service" , "Good view"
Top attractions in the area:
  • Tanjung Bungah Beach (1.8 Km / 22 min walk)
  • Tanjung Bungah Night Market (2.1 Km / 26 min walk)
  • Gurney Plaza (3.0 Km)
  • Botanical Garden (3.1 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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