Excellent 8.3
Based on 26 reviews

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About Four Seasons Hotel Shanghai


Nestled in the heart of People Square and South Bund Huangpu, Four Seasons Hotel Shanghai is an ideal spot from which to discover Shanghai. From here, guests can enjoy easy access to all that the lively city has to offer. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Shanghai Ninth People's Hospital, Shanghai Gonghui Hospital, Centre of Jewish Studies Shanghai.

Four Seasons Hotels and Resorts is renowned for its quality services and friendly staff, and Four Seasons Hotel Shanghai lives up to expectations. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out.

Guests can choose from 422 rooms, all of which exude an atmosphere of total peace and harmony. The hotel offers wonderful recreational facilities such as hot tub, fitness center, sauna, indoor pool, spa to make your stay truly unforgettable. When you are looking for comfortable and convenient accommodations in Shanghai, make Four Seasons Hotel Shanghai your home away from home.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • hot tub
  • indoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • ATM/cash machine on site
  • currency exchange
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 748 CNY
Breakfast Charge (when not included in room rate): 262 CNY
Check-In From: 2:00PM
Check-Out Until: 12:00PM
Distance to Airport: 47 km
Internet Usage Fee: 120 CNY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 37
Number of Restaurants: 4
Number of Rooms : 422
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2002
Year Hotel Last Renovated: 2010
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Verified traveler reviews

Filter by traveler type

  • Hotel Condition/Cleanliness 8.8
  • Facilities 9.3
  • Location 8.5
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 7.8
  • Food/Dining 7.4

Lin P.
July 18, 2016
Room Interior Need Some Flowers
Room interior need some flowers. The free bottled water in the room needs a better wrapping design to keep up the image of Four Seasons. Walk to the shopping area were in construction.

Wong P.
Hong Kong
May 04, 2016
good location and nice gym room, 24 hrs gym, love it

Ying Y.
February 16, 2016
Great Stay
Can't go wrong with Four Seasons. Excellent location, helpful stuff, great facilities.

Yu C.
Hong Kong
November 22, 2015

Kirk A.
November 04, 2015
Great stay.
Room, Location, Staff

Ehud B.
May 11, 2015
The room is big and very comfortable, quite and well equipped! The western restaurant is very good!
Excellent experience!! Will come back for sure!!

Bing W.
February 27, 2015
High quality hotel
Service; service; service
Will save it for the next SH visit!

eddy K.
January 02, 2015
Cleanliness, staff performance
I would say that my whole stay in this hotel was great. Wifi connection is awesome. There are couple of restaurants around the hotel area. Just kinda far from nanjing rd. It was kinda hard to get a taxi from this hotel so i had to walk further to get 1.

Zhijian L.
December 12, 2014
very good hotel
close to shopping area and the bunds, fast internet access, spacious room
very pleasant stay. will come back again!

Sharon C.
December 10, 2014
Great hotel
Cleanliness, facilities, helpful