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Excellent 8.8
Based on 460 reviews

Recent customer comments

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Excellent



based on 460 reviews
  • Cleanliness 9.3
  • Facilities 8.8
  • Location 8.9
  • Room Comfort/Standard 9.2
  • Service 9.2
  • Value for money 8.2
  • Food/Dining 8.3

Kai L.
Hong Kong
January 15, 2015
Rooms bit old, need renovation
Friendly staff, 24 hr gym, quiet

Man K.
Hong Kong
January 03, 2015
Classic Four Seasons Service
Service
Lovely

Sharmin S.
Malaysia
December 27, 2014
A masterclass in its right
Service, warmth and hospitality

Brent S.
United States
December 13, 2014
Still an Excellent Hotel
The service is impeccable. The staff all greet you by name. I've been staying here since 1997 and it's still great.
The service is impeccable. The staff all greet you by name. I've been staying here since 1997 and it's still great. The newly renovated bar is excellent with a great bartender.

Carrie L.
Canada
December 07, 2014
A pleasant and comfy stay
Friendly and efficient staff, good food and service
Overall was great other than a small issue with room service but was quickly explained and apologised the shortly after. Exceptional staff service overall

Pritesh P.
United Kingdom
December 04, 2014
outstanding service
service. ..staff..location
This hotel has the best service we have ever seen .Their whole staff is outstanding especially the concierge desk.

tom B.
Canada
December 02, 2014
wonderous
service location comfort
Better than the Regent which has HARD beds

Cheryline N.
Malaysia
November 12, 2014
Luxury Stay
Luxury Stay
Luxury Stay

Bennett Y.
Malaysia
October 24, 2014
Rooms was spacious and the bed was very confortab.
Location, big room , and the bathroom
Pleasant stay but had a bad experience with the doorman many times. As I am pushing a stroller, obviously it is difficult for me to open the door while pushing the stroller. On all occasions , the doorman did not once help to keep the door open and to my surprise there were no other guest around. So...../

Elaine Y.
Australia
October 02, 2014
High end hotel in the heart of the city!
Location, convenience and large rooms.