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Four Seasons Hotel Singapore

190 Orchard Boulevard, Orchard, Singapore 248646 (Show on map)

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Area: Orchard Number of Rooms: 255
Free Wi-Fi

Recent customer reviews

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Fantastic

8.8

based on
100 reviews

Value for Money
8.1
Location
8.9
Staff Performance
9.3
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
9.0
Food/Dining
8.3
Couples (100)
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Jasmine C. Couples Malaysia, June 20, 2014
We'll cared for

Attentive staff
8
Just want to comment about the staff in this hotel. I've never come across a hotel where they are so attentive to my needs. Even hotel brands from similar category, they have not surprised me this much with their attention to details. While I was out having lunch, the housekeeping people came. They nicely replaced my magazine that I've used as mouse pad with a proper one. Something that never occur to me at all. Then when they noticed the cables on my table was everywhere, they tie my cables with a cable clip. Ensuring that my table is neat and comfortable to work with. When checking out, their bellboy checked if we require a cab when retrieving our luggage from our room. We didn't follow him to lobby immediately but I think they take make effort to check and once we're done with check out, our bags are already in the car boot. So we just need to ensure that the bags are all there in the boot and jump into the cab. All these are done without being asked. It's really good that we don't have to keep giving instructions or prompt anyone to do so. Keep up the good work! The only downside about this place is the breakfast buffet. It's spread isn't great maybe because there aren't a lot of guests that take up this option but there are still room for improvement on the spread.
Porima C. Couples Taiwan, June 9, 2014
No good breakfast as a prestige hotel should be

good and warm service people
6.3
Yvette C. Couples Hong Kong, April 28, 2014
comfortable, fantastic, exceed my expectations

convenience, comfortable, excellent service
9.3
I reached hotel at 6pm, and request to have late check-out. The front desk staff is very helpful, and understanding about my situation (my flight time is late evening by next day), so special offers us to check-out at 3pm. For me, it's the great service what he did, just the most important thing: understanding what customers need, then provide the best possible service they can.
Wenyi G. Couples Singapore, January 27, 2014
Great

Luxury, cleanliness, location
9.3
Excellent. Staff were attentive and friendly. Porters were friendly and helpful. Location of the hotel is top notch - just next to orchard shopping belt.
Umapagan A. Couples Malaysia, January 18, 2014
Short but sweet.

Incredible service. Big, spacious bathrooms. Great Chinese restaurant.
10
I have stayed at the Four Seasons Singapore on many a visit to the island and have never been disappointed. The staff is always friendly and helpful. The service is always amazing. And the rooms are crisp and clean and completely luxurious.
Serge G. Couples United States of America, December 31, 2013
Excellent stay, save for one issue.

Comfort, Quality, Location.
9.3
My stay was excellent. I cannot complain but for one thing: the hotel charges for WiFi access. Life has changed since internet came along and more places are granting service free of charge. Four Seasons would be well-advised to do so.
Chun H. Couples Hong Kong, November 23, 2013
good place for travel

big room, good service, located at city
10
Wee Y. Couples Singapore, October 3, 2013
Luxury hotel, centrally located, near to shopping

Luxury hotel, centrally located, near to shopping mall
8
Luxury hotel, centrally located, near to shopping mall
Joaye O. Couples Singapore, September 13, 2013
Great Classy hotel

Location, bed and pet friendly
10
Very enjoyable stay and rare hotel that is pet-friendly with additional cost of $80 for special kind of cleaning after checking out from the room.
Naoyuki J. Couples Japan, August 22, 2013
Luxurious comfort

Best in class services, facilities and location
9.7

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