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  • État/propreté de l’hôtel 7,1
  • Équipements 6,3
  • Emplacement 8,1
  • Confort des chambres 7,5
  • Qualité du personnel 7,2
  • Rapport qualité-prix 7,5
  • Nourriture/restauration 5,6
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LEE G., Malaisie
Voyageurs d'affaires
Séjour de 2 nuits en juillet 2016
happy with my stay
Avis déposé le 18 juillet 2016

SENG N., Malaisie
Séjour de 2 nuits en juillet 2016
lobby at 4th floor, not convenient
Avis déposé le 18 juillet 2016

Julia J., Malaisie
Séjour de 4 nuits en avril 2016
Great Location
The location of the hotel is superb. Walking distance to the waterfront and seafood restaurants. Hotel need a lot of refurbishment and maintenance as it appears quite run down.
Avis déposé le 14 juillet 2016

Emma A., Malaisie
Familles & enfants plus âgés
Séjour de 4 nuits en juillet 2016
Aidilfitri @ Ariva
The 2-bedroom apartment (for 4) suited our needs, and with only one extra person with us-making it 5 pax, they could have waived the trifling RM10 that was charged for the extra person for breakfast because the breakfast spread could definitely use a total overhaul. Apparently, the management of the coffeehouse is separate from the hotel, which is a bit puzzling. Staff were helpful and overall it was smooth. Rooms were a bit outdated but good enough for decent accommodation. A good breakfast spread would have made the difference though.
Avis déposé le 13 juillet 2016

Obarieeh E., Malaisie
Séjour de 1 nuit en juillet 2016
Nice and compatible
Avis déposé le 13 juillet 2016

Agusdasa S., Indonésie
Familles & jeunes enfants
Séjour de 1 nuit en juillet 2016
Avis déposé le 10 juillet 2016

Sheryl G., Philippines
Familles & jeunes enfants
Séjour de 2 nuits en mars 2016
Comfortable and convenient
The suite was very spacious. I have no complaints about the room but the breakfast could be improved.
Avis déposé le 23 juin 2016

Nurul B., Malaisie
Voyageurs d'affaires
Séjour de 1 nuit en octobre 2015
Good Location
Room Spacious, Good Location
Avis déposé le 21 juin 2016

Stacey N., Malaisie
Voyageurs d'affaires
Séjour de 1 nuit en juin 2016
Club house
Don't closed the club house at 7pm. At the others hotel they closed for swimming pool is at 10pm. So the time you guys closed it so early. Not satisfied about that.
Avis déposé le 17 juin 2016

Paul W., Royaume-Uni
Familles & jeunes enfants
Séjour de 5 nuits en juin 2016
Parking is very awkward for those with a car. Don't make the mistake of parking in the carpark outside the hotel, you will be fined. The facilities share a lift with the HQ of a local bank, making access to or from reception by elevator extremely difficult for large parts of the day. Many guests resort to hoofing it up four flights of fire escape stairs. The facilities are very tired. Our apartment stank like a sewer when we arrived having obviously been unused for some time and the u-tubes in the drains had been allowed to dry out. Furniture was broken and damaged. Curtains didn't work. Breakfast, such as it was, was dreadful. Very disappointing compared to other Ariva facilities in the region. No way this facility deserves the ratings it has despite the friendly staff.
Avis déposé le 14 juin 2016