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selon 1172 avis
  • État/propreté de l’hôtel 6,3
  • Équipements 5,1
  • Emplacement 7,6
  • Confort des chambres 6,7
  • Qualité du personnel 6,5
  • Rapport qualité-prix 6,1
  • Nourriture/restauration 5,7

Hui V., Malaisie
Familles & jeunes enfants
Séjour de 1 nuit en juin 2016
Poor facilities
Bath towel is not ready after request for so many times.
Avis déposé le 11 juin 2016

SOON C., Malaisie
Familles & jeunes enfants
Séjour de 1 nuit en juin 2016
Old hotel with poor maintenance
Old hotel with poor maintenance.. not value for money..
Avis déposé le 11 juin 2016

MUHAMMAD S., Malaisie
Couples
Séjour de 1 nuit en juin 2016
Regret
The moment i arrive in the room, no towel provided and only provide at 8.30PM. It's irritating because i call both receptionist and housekeeping by 6.30PM, they inform will send and their staff on the way..after 2 hours waiting finally arrive. but i have to chase the housekeeper wandering outside....the pool is not clean. This resort shall remove the spa from their signboard/name....no spa inside....the room's price is not compatible for the service that i received...i only give the credit for the location as the view and i feel refresh..for me i'll not coming again to this resort...not recommended...
Avis déposé le 10 juin 2016

zuraida H., Malaisie
Voyageurs solitaires
Séjour de 1 nuit en mai 2016
not good
not good room. no network service
Avis déposé le 09 juin 2016

Kay L., Malaisie
Familles & enfants plus âgés
Séjour de 1 nuit en juin 2016
Lack of maintenance and lousy services
Rooms are poorly maintain. Shower and Sink clogged. The balcony is full of dust and bird droppings.
Avis déposé le 08 juin 2016

Lee Y., Malaisie
Familles & jeunes enfants
Séjour de 1 nuit en juin 2016
Dirty swimming pool
Dirty swimming pool ,bad server
Avis déposé le 08 juin 2016

Chieng S., Malaisie
Familles & jeunes enfants
Séjour de 1 nuit en juin 2016
Service too bad
..
Avis déposé le 07 juin 2016

Franky C., Malaisie
Familles & jeunes enfants
Séjour de 1 nuit en juin 2016
Dont like the late check in
3pm is really too late for check in. 2pm still not bad.normally after lunch reach there 1.30pm
Avis déposé le 07 juin 2016

johnny C., Malaisie
Couples
Séjour de 1 nuit en juin 2016
Dirty and hot room
I stayed a night here and it's an awful experience. I haven't come back here since 3 years ago and it was nice back then but now the quality has dropped. Probably because of the peak season, the check in time is 3pm but the room is still cleaning until 4pm, the delay caused us less time to go out and play at the pool and beach. The floor is still dirty with dust and sand. There's no floor mat and hand towels in bathroom. We requested from housekeeping staff and they said hand towels is not sufficient and thus gave us a used dry hand towel for us to use as floor mat. It's terrible. The bath towels is worn out, there's holes on them. Didn't expect this kind of quality from a well known resort. The pool towels ran out on 6.30pm and we unable to keep ourselves dry after swimming in the pool. The worst thing is the air conditioning system in our room isn't cool enough. Adjusted to max fan speed and lowest temperature and it's still like normal temperature in our enclosed room. The sleep is very uncomfortable due to the temperature and it is really a bad experience. I paid so much and definitely won't go back again. I rather choose other resorts.
Avis déposé le 07 juin 2016

Siew L., Malaisie
Familles & jeunes enfants
Séjour de 1 nuit en juin 2016
Disappointed
Disappointed with the staffs service and room not cleaned after check-in 3pm.
Avis déposé le 06 juin 2016