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DoubleTree Resort by Hilton, Phuket-Surin Beach

106/27 Moo 3, Cherngtalay, Talang, Surin, Phuket, Thaïlande 83110

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Très bien

7,8

selon 203 avis

dont 5 en français

Rapport qualité-prix
7,6
Emplacement
8,1
Qualité du personnel
8,0
État/propreté de l’hôtel
7,7
Confort des chambres
7,8
Nourriture/restauration
7,3
Tous les avis (203)
Trier par :
Daniel A. Couples France, 12 novembre 2015
info de mon séjour

emplacement parfait en face de la plage de surin
7
Wifi médiocre ou pas impossible dans la chambre, petit déjeuner moyen
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Julien S. Familles & jeunes enfants France, 29 mars 2014
Sejour fantastique

acces a la mer, piscine pour enfants, relaxation pour adulte
10
A juste 20 min de l'aeroport, nous sommes venus deux fois avec nos enfants de 3 et 7 ans. L'hotel est genial avec sa piscine en forme de serpent et ses glissades. Le Kid Club permet aux parents de se reposer pour un moment gratuitement en journee en securite puisque les enfants ne peuvent pas sortir sans que les parents viennet les chercher. L'acces a la mer est juste en face en sortant de l'hotel avec des resto et boutiques sympa. Les vagues ne sont pas trop dangeureuse comparees a celles de Kata beach ou Patong beach. C'est ideal pour les jeunes enfants. Les chambres sont tres propres. Nous avons toujours pris celles qui donnent acces a la piscine ce qui permet de rester au bord de la piscine pendant que les enfants font la sieste ! Les resto est tres bons et le service lunch ou diner au bord de la piscine est super et pas trop cher (400 bat par personne incluant une boisson). En resume, hotel vraiment genial, relaxant et diversifie pour ses activites (gym, spa, 2 glissades d'eau pour les enfants (et adultes), kid club). Satisfaction assuree meme pour les plus difficiles.
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Vincent D. Familles & jeunes enfants France, 19 février 2014
Très bon séjour avec de jeunes enfants

Staff très efficace et sympatique
8
L'hôtel est très bien situé près de plage (une route et un parc à traverser)ce qui permet d'éviter le bruit des restos et bars. Les chambres sont très propres et donnent sur une agréable piscine avec un toboggan pour les enfants. Petit déjeuner copié et varié et restaurant de qualité si on ne veut pas faire les quelques mètres jusqu' la plage.
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Sabrina F. Couples France, 15 novembre 2012
Gros complexe, service agréable, très bien placé.

À 5 min de la plage, chambre agréables.
8
Bel hotel, piscine agréable un peu défigurée par le mini club et les 2 toboggans pour les enfants. Les chambres sont propres et le petit déjeuner est très bien. Passez votre Chemin pour les soins aux tarifs très élevés, vs trouverez aussi bien dans la ville. Cet hotel est à mon avis le paradis des familles avec enfants!
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Oafae S. Couples France, 10 novembre 2012
emplacement ideal avec le sourire acceuil

salle de sports petit dejeuner literie
8
un bon hotel meme si la wifi fonctionne pas chambre petite mais tres bonne literie le check in a 15 heures bonne douche de l eau a volonte mais elle sont chaudes. petit dejeuner correct sans plus
Conseil - hôtel: a cote d'une super plage surin c'est tout pour un vrai repos ou avec des enfants en bas age car piscine avec tobogan plus garderie
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John C. Familles & jeunes enfants Spain, 7 janvier 2016
Disappointed

Location on Surin beach
3
The hotel is shabby. It feels over crowded . The staff seem to be overwhelmed by the numbers of people they are catering to. The foyer was a depressing to be with hordes of people checking in and checking out. The rooms smelt damp and looked very dated. One felt distinctly short changed when walking through the corridors back to the rooms which backed onto a building site giving the place an air of dilapidation. The building felt much like an institution with its soulless corridors and noisy atmosphere, not what we have been used to from our previous visits to the serenity of Thailand. I do not feel that the Hilton name should be attached to an establishment such as this at all. I would not recommend staying here to anyone. When one finds an immaculate another hotel right next door which surpasses expectation, who in their right minds would choose Double Tree?? I am sad I wasted my hard earned holiday time at this establishment.
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Minnie L. Couples United Kingdom, 29 décembre 2015
Review

Staff location pool
6,3
Liked the staff and location bedrooms needed upgrading
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Lim S. Groupes Malaysia, 29 novembre 2015
Worth the price

Room, near to the beach, friendly staff
8
Is far from Patong. Hence you spend more on transportation. Is very convenient to go to the beach. Friendly staff where you see them greet and smile. Comfortable pillow and bed. Clean.
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Nicholas H. Familles & jeunes enfants United States of America, 16 octobre 2015
Over priced

The pool area is great!
5
First off the pool area was fantastic. But our rooms were definitely lacking for the price point. The bedding, cushions and furniture are long overdue for replacement. They were all well worn and kind of scummy. The breakfast sucked, absolutely nothing special and way overpriced at 400-500 baht, that is a lot of money for food especially in Thailand. The chef walked around to greet the customers and was nice but seemed to look down on his thai cooks, I noticed him give them a weird look when they talked to me in Thai. I had previously talked with them in thai as I know a small amount. We checked out after two of our five nights and moved next door. One of the more amazing breakfast buffets including all you can drink champagne. The rooms, linens, pool and all around aura of this hotel were top notch. Spend the a little extra money.
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Phua P. Familles & jeunes enfants Malaysia, 24 septembre 2015
Clean, Comfortable but Not Convenient

Clean, Comfortable but Location not Convenient
5
Normal
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1 - 5 sur 5 avis
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