arrow-up-icon Gagnez des points avec votre programme de fidélité !
Retour aux infos de l'hôtel

Très bien 7,7
selon 5277 avis

Avis récents

Choisissez le type de voyageur
Très bien



selon 5277 avis
  • État/propreté de l’hôtel 7,9
  • Équipements 7,4
  • Emplacement 8,3
  • Confort des chambres 7,8
  • Qualité du personnel 7,7
  • Rapport qualité-prix 7,7
  • Nourriture/restauration 7,0

Surinder S.
Royaume-Uni
10 mai 2016
No longer 5-star
Was here some years ago, and had a nice stay, so decided to return -> BAD decision. First thing that we noted was the quality of food in the breakfast buffet was rather poor. Although we had intended to try their other dining options, this changed our minds. Overall, the staff were poor, with one exception (on reception - Aslim, who was outstanding). The staff do not appear to appreciate that they are in the service industry, and waiters were only capable of cleaning tables, with NO smiles (other exceptions included 2 malay girls there, who were not v useful, but at least they smiled!). Crunch came when we asked for 2 extra towels for some guests in our room who needed to shower before we went out for dinner. You would have thought we were asking for gold dust! After several irate phone calls, and speaking to duty manager (who promised we would have them immediately - then nothing for 30 mins), I went down to reception and embarrassed them, and magically 2 towels appeared within 1 minute. There should not have been any need for any of this, as I was even prepared to pay for the service. In summary, is past it's glory days. The infra-structure is there, but management need to get a grip and change things around. Hopefully, harsh reviews like these (from experienced travellers) may force the issue. Let's see

leong K.
Malaisie
09 mai 2016
Good
Good location

Keng S.
Malaisie
08 mai 2016
This is my first and last to stay at this hotel.
Very old hotel without renovation, over priced. Did not provide towel and requested several times.

lara T.
Malaisie
06 mai 2016
No complain, no compliment
Nothing much to say

David C.
Malaisie
06 mai 2016
Good stay
Gym has lots of gay men whom I think is a member to the gym. No problem with gays but when they start to look at me lustfully is where I do not like at all. Otherwise, I'd come back to stay in this hotel.

Ali J.
Malaisie
06 mai 2016
Very Nice Location
The location was wonderfull

Wee C.
Malaisie
06 mai 2016
Stay was ok...
We had to walk about 15-20mins to gurney drive. Slow Check In. Other was ok during our stay.

Wee C.
Malaisie
06 mai 2016
Stay was ok..
The check in was slow and we had to wait for like hours at lobby.. Breakfast was good, lots of facilities.

Wai L.
Malaisie
05 mai 2016
convenient!
One of the reception staff at the check in counter is needed to improve, i guess the staff who handled my check-in is a new staff, even my Identity card and credit card were shown I'm the person who did the hotel booking, obviously, i'm "Ms", but the reception staff has called me "Mr" few times, it's just funny! Apart from that, the hotel is just great!

Oh J.
Malaisie
05 mai 2016
Great Hotel at Gurney
Good location , very comfortable and ideal for family with kids.