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Superbe 9,2
selon 256 avis

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Superbe



selon 256 avis
  • État/propreté de l’hôtel 9,3
  • Equipements 8,8
  • Emplacement 9,3
  • Confort des chambres 9,1
  • Qualité du personnel 9,6
  • Rapport qualité-prix 9,3
  • Nourriture/restauration 8,5

9,2 Samantha S.
Malaisie
22 juin 2016
Staff Service is Excellent, Good breakfast provided
The staffing in this hotel is very friendly, from the reception to the door men, ever ready to provide information & assistance. The door men very attentive in opening the door & help with the shopping bags upon return. they will bring in up to your hotel room. Though the buffet is self service, the staff will still help to bring coffee to your table and help toast bread. there is also a ala-carte menu that you could order for the breakfast. Eggs, Sandwihches, Pho.

10 Soo T.
Singapour
12 juin 2016
Great Stay & Efficient Service
All staffs are able to speak English well, very efficient and attentive to our needs. Great room and delicious breakfast.

10 CLAUDE P.
France
23 mai 2016
Perfect
4 days in Heaven, as soon as you arrive, they come and welcome you at the car, then you have a delicious welcome drink and fruits platter. The room is comfortable and quiet, you no hear traffic noises. Delicious breakfast with a lot of choices. Hightly recommend . 10/10

10 Jeffrey M.
États-Unis
22 mai 2016
Great hotel, friendly staff, excellent location, would stay again!
Can't wait to stay here again! Excellent staff and comfortable rooms. Good shower pressure, good air conditioning. Convenient location in Old Quarter close to food, shopping, and sightseeing. This hotel has everything I could ask for.

9,6 Andrew M.
Royaume-Uni
18 avril 2016
Used as a stopover between flights and a cruise on Halong bay, service was fantastic and friendly
Great location near the lake in the old quarter and great staff,very helpful.

10 SOK K.
Cambodge
16 avril 2016
My holiday in Hanoi
Excellent staff. Excellent service and room.

9,2 Chantrarat H.
Thaïlande
16 avril 2016
Things are perfect
Perfect

9,2 CHIOU F.
Malaisie
11 avril 2016
Excellent service & good location
Thanks to Jessie/ Peter, Kevin & other staffs for their great customer service during stayed in hotel. Received warmest welcome greeting & served by freshly juice & fruits when check-in hotel & the staff provided good briefing of Hanoi map. Good location, delicious breakfast & helpful/friendly staffs but except the room aircon, is warm & not cold enough even had adjusted to temp 18'c (hope it can be improved). ;)

9,2 Ralf S.
Allemagne
03 avril 2016
Very friendly
Very friendly especially to small children. Connecting room perfect for families.

9,2 Ralf S.
Allemagne
03 avril 2016
Very friendly
Very friendly especially to small children. Connecting room perfect for families.