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Fantastique 8,2
selon 121 avis

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Fantastique



selon 121 avis
  • État/propreté de l’hôtel 8,2
  • Équipements 5,0
  • Emplacement 8,9
  • Confort des chambres 8,3
  • Qualité du personnel 8,2
  • Rapport qualité-prix 8,4
  • Nourriture/restauration 7,1

Jodi S.
Canada
29 novembre 2015
There are better options
Location,
Stayed 2 nights before moving to a much better hotel in Hanoi. The staff member was asleep when we arrived & asked us for our passports and told us to sit down. We thought he was checking us in, only to realize a few minutes later that he was asleep again! Our bed was two twins pushed together with sheets (both top & bottom) that were 5 inches too short for the width of the bed. The duvet also didn't reach across the width of the bed. One side (ie.one twin bed) was so hard that it was like sleeping on plywood. The breakfast was lacking as well. Very limited selection. The daytime front desk staff was quite pleasant & did have sheets properly put on our bed for the 2nd night after we asked. There are definitely better options at this price point in Hanoi.

sau P.
Hong Kong
18 octobre 2015
Friendly hotel with helpful staffs
Location, helpful and attentive staffs, value for money
We stayed in this hotel for six days. Firstly, we have a welcome tea from the hotel upon our arrival which showed its hospitality. Then, the customer care officer called Jennifer was very friendly and informative in tours service as we were looking for tours to Halong bay and Sapa. She recommended resonable and good tour services to us. Also she was so kind and exceptionally to pack up simple breakfast for our early departure for Sapa tour. We appreciated for her good service! Not only the bell-boy was politely to open door when he saw our coming, but also the crews would say hello when we returned hotel. We had quick response from their staffs whenever we had any questions. It's a good and friendly hotel that we had an amazing experience in Hanoi. We enjoyed our staying in this hotel.

Peter F.
États-Unis
12 octobre 2015
A Great Stay
Friendly staff, very good location, quiet.
One of the best

Peter F.
États-Unis
11 octobre 2015
Central Park Boutique Hotel Hanoi
Exceptionally helpful and friendly staff, quiet but very useful location, great value for money
Excellent

Ilya K.
Israël
04 octobre 2015
Great value for money
Service, Location,

Chia L.
Malaisie
15 septembre 2015
cheap and nice hotel
budget and clean hotel

sudaduang K.
Thaïlande
22 août 2015
economical good hotel to explore old town
staff, location, economicl rate

Hayley S.
Royaume-Uni
17 avril 2015
Lovely staff
location. close to the action in the old quarter and close to the lake. staff were very helpful.
This hotel was great. We were only here for one night however it was perfect for what we needed. Right in the centre of the busy old Quarter however we did not notice any of the noise whilst in the hotel. Also close to the lake. The staff were very helpful. We checked out to go to halong bay for 2 days and 1 night. On our return we arrived back in hanoi and had to wait until the evening for our sleeper train. The hotel happily kept our bags for the day and ordered a taxi for us. It was no problem. The rooms were spacious and clean. Breakfast wasn't great but we did get there very early due to going on a tour and therfore I think they were still preparing the food and putting it all out.

upeshala R.
Sri Lanka
12 janvier 2015
nice hotel with great staff
location, staff
I only stayed there for one night and by that time I've already been in hanoi for over a week, so I knew my way around the city. However for someone who just arrived, this hotel would be a great place to stay. Specially cos the staff is extremely helpful and they quite informative. I really felt like they were genuinely helpful and not as all dodgy. I recommend this hotel as a good place to stay and worth the price

richard O.
Australie
16 octobre 2014
Hotel
Staff were friendly, location
The hotel is very hard to find, just 1 door width off the street and a small sign. Rooms are not secure, the window did not lock and the security chain on the door was broken. Room smelled of smoke and hadn't been cleaned properly. They did keep our bag safe for a few days when we went to Sapa. Staff were very friendly.