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selon 741 avis
  • État/propreté de l’hôtel 9,4
  • Équipements 8,5
  • Emplacement 9,5
  • Confort des chambres 9,3
  • Qualité du personnel 9,4
  • Rapport qualité-prix 9,3
  • Nourriture/restauration 8,5

Gilles D.
09 mars 2012
Hotel parfait pour découvrir Hanoï
Emplacement, accueil, chambres
Excellent hôtel boutique placé tout près du lac Hoan Kiem; accueil très prévenant; chambres très propres et bien aménagées; petit-déjeuner de bonne qualité: un choix idéal.

Christine M.
06 mars 2012
Emplacement idéal, service avec le sourire
L'emplacement, le petit déjeuner
Sejour très agréable grâce au souci de l'équipe à rendre service!

Christian V.
19 février 2012
Excellent emplacement et rapport qualité/prix
Emplacement, service, buffet au petit déjeuner, micro-ordinateur portable dans la chambre, wifi gratuite
points positifs : excellent emplacement, facilement accessible en taxi depuis l'aéroport (rue connue); buffet au petit déjeuner, ce qui n'est guère fréquent dans ce type d'établissement; wifi gratuite et micro-ordinateur portable dans la chambre (pour ceux qui n'en ont pas); service efficace et sympathique. peu bruyant (au moins pour les chambres qui ne donnent pas sur la rue). points plus négatifs : chambre petite, bureau très petit, pas de fenêtre sur l'extérieur (mais cela évite le bruit)

nicolas B.
12 février 2012
service tres soigne
proprete, amicale, luxe, petit dej super
tres bon hotel, ils font bcp d effort pour etre au top! rien a redire!

Chong H.
10 juillet 2016
Disappointing experience in Hanoi
I have booked for this Meracus hotel initially but was only informed that there was no room available when I arrived at the hotel. Then the hotel staff brought me to their sister company (a few streets away), Meracus 2 hotel and informed me that my room was upgraded. This "upgraded" room required me to walk up two more floors which was the hotel's store room level. I found all these lousy arrangements and excuses "bull-shit" ... I felt that the treatment between Caucasians and Asians is very different. I will NOT recommend this hotel to anyone!!!

26 juin 2016
Best location in Hoan Kiem Lake with reasonable price
Excellent service, Good location, Fair breakfast, Clean room with good bathroom with shower spray which helps me to relax a lot after long day of sightseeing. And thank you for your setting up for my mom's birthday! It was my mom's first time in foreign country. Your hotel makes her LIFE TIME MEMORY. Thank you for everything.

Co H.
07 juin 2016
Had a great time
The location is near the lake as well as all the surrounding things to do. Staff was professional and the rooms were cleaned and gave a welcoming feel. There was a small window which I appreciate as the rooms are quite small. Would definitely book again when I go back.

31 mai 2016
love this hotel
four times staying at this hotel and never regret for the choice so far. greatest one in town

Van T.
07 mai 2016
Location and friendly staff
Very nice hotel with good location: walking distance to the lake.....

Lynn T.
19 avril 2016
Meracus Hotel
Meracus Hotel is located in a shoe district so most shops selling bags, shoes and more shoes. Have a few selection of spa. Food places can be found but not much selection as compared to staying near Old Quarter Hoam Kiem District. Traffic still easy to navigate. Also near their local wet market. Hotel buffet selection is very limited but the polite staff and clean big room made up for this shortage. Overall a good place and worth your money.