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Fantastique 8,2
selon 1032 avis

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Fantastique



selon 1032 avis
  • État/propreté de l’hôtel 8,7
  • Équipements 8,9
  • Emplacement 7,5
  • Confort des chambres 8,8
  • Qualité du personnel 8,8
  • Rapport qualité-prix 7,9
  • Nourriture/restauration 7,6

Michael V., États-Unis
Familles & jeunes enfants
Séjour de 1 nuit en décembre 2015
Did Not Meet My Expectations
Housekeeping is very attentive and quick to respond. The staff driving the golf carts are friendly.
I recently stayed at Plantation Bay Resort & Spa and was disappointed several times during my stay. I really expected a much more relaxing weekend, but the staff saw to it to spoil my stay. I was told my kids were laughing too loud at the pool (first I was told it was disturbing people in the poolside restaurant then when i asked why those guests are being treated with more respect than i am they changed the reason that it was too distracting to their lifeguard), i felt the breakfast choices could have been better explained and was basically told by the front desk staff my wife was a liar which was extremely out of line by the staff when I asked about why the breakfast choices were not properly explained to us by the waitress in the restaurant. There is an ala carte breakfast menu that is half the price of the buffet breakfast but when you ask about it the staff don't tell you about it even though there are signs every where in the resort. For a resort that touts itself as being 5 star it falls well short. You can't even enjoy a meal by the pool, when you order food from the pool side restaurant they refuse you entry if you are in your swimming gear and make you stand outside and order food and it is delivered to you in a plastic bag in styrofoam containers, like you are ordering take out food from a local restaurant. For a resort that always publishes pictures of their swimming pool and pool area they really don't like people to enjoy it. There are a lot of other more friendly resorts in Mactan where kids enjoying themselves is not going to be a problem. Every other resort will serve you food on a real plate instead of styrofoam containers. And most other resorts include the breakfast in the room rate.
Avis déposé le 18 décembre 2015

neal C., Philippines
Familles & jeunes enfants
Séjour de 1 nuit en décembre 2014
Relaxing and fun
Lagoon, ambiance, peaceful
Avis déposé le 09 décembre 2015

Violeta C., États-Unis
Familles & jeunes enfants
Séjour de 2 nuits en mars 2015
Best hotel and staff I ever seen
The staff, the atmosphere and the water activities
My children enjoy this resort so much that we'll come back next year. Good price and excellent service
Avis déposé le 03 décembre 2015

li T., Singapour
Familles & jeunes enfants
Séjour de 3 nuits en novembre 2015
a great place for family
1. staff are helpful
Avis déposé le 01 décembre 2015

RENCEL D., Philippines
Groupes
Séjour de 1 nuit en novembre 2015
Clean,Huge and Fantastic pool
Pool is open 24/7, Huge rooms
Stayed with friends and we enjoyed a lot especially that the pool was open the whole night. Great rooms and huge bathrooms! Service was also great!
Avis déposé le 16 novembre 2015

Mary B., Philippines
Groupes
Séjour de 1 nuit en novembre 2015
a very relaxing weekend
The 3 best things about the hotel are their helpful and accomodating staff, the huge saltwater swimming area and the fact that we have direct access to the water from our room 24 hours.
Avis déposé le 16 novembre 2015

hazel N., Philippines
Familles & enfants plus âgés
Séjour de 1 nuit en novembre 2015
weekend getaway
bicycling around the resort, salt water lagoon, margarita at alien abduction
we only stayed for 1 night, we arrived there early in the evening and my companions were to depart to davao early morning after. so we only have a limited time there. but we enjoyed it there so much. we wish to go back and bring along my nephews and siblings. the best things there to do are bicycling around the resort, swimming on the salt water lagoon and try the margarita at alien abduction!
Avis déposé le 11 novembre 2015

King W., Hong Kong
Couples
Séjour de 2 nuits en octobre 2015
My Review
1) Great facilities; 2) Very friendly staff; 3) Have complimentary shuttles to the airport
Avis déposé le 02 novembre 2015

Jonathan S., États-Unis
Couples
Séjour de 1 nuit en octobre 2015
Perfect
Every detail was covered. Unusual for the Philippines.
Avis déposé le 22 octobre 2015

Lizanne O., Philippines
Couples
Séjour de 2 nuits en octobre 2015
Fantastic experience
room, staff, cleanliness
We were a Couple who had been separated for a long time. Cebu/Plantation Bay is our very first out of town destination. Although we did not literally explore the entire resort, we definitely loved our location and the place we've seen. We will definitely refer this to our family and friends.
Avis déposé le 21 octobre 2015