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Fantastique 8,2
selon 2751 avis

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Fantastique



selon 2751 avis
  • État/propreté de l’hôtel 8,6
  • Équipements 7,2
  • Emplacement 8,6
  • Confort des chambres 8,4
  • Qualité du personnel 8,2
  • Rapport qualité-prix 8,0
  • Nourriture/restauration 7,4

Pui W.
Malaisie
24 février 2015
A 5 star hotel without a door bell
Location and staff service
We booked 4 rooms and the request of having these rooms near to each other or at least at the same floor was fulfilled by the reception team. However, the drawback was that, all the rooms have no doorbell. We have to knock real hard looking for someone next room which we afraid we might have caused some annoyance or disturbance to other visitors. They have real poor noise insulation too. Well overall, the room was clean and breakfast was moderately good. Hope the team can work better on the hotel food.

TECK T.
Malaisie
23 février 2015
hotel in kuching town
clean, big room and in the town central

Richard L.
Malaisie
23 février 2015
Excellent Stay
Clean, Spacious & Comfortable
Fantastic stay, only issue i had was that the breakfast was only average and that it closes too early at 10:30am...

Muhammad M.
Malaisie
23 février 2015
Wonderful
Room, Bed, Bathroom

Sie L.
Malaisie
23 février 2015
Excellent
Cleanliness, Friendliness & Comfort
Good

Heesook L.
Corée du Sud
21 février 2015
Good location with room to improve
location
Altough we enjoyed the good location, our stay could have been more enjoyable if the property was clean.

Cormac D.
Irlande
19 février 2015
Not 5 star but probably the best in Kuching
Pool, big bed, location
The service is terrible, 20 mins for a beer at the pool, bad attitude from waitress but for the price of the night I'm not too concerned. Rooms are nice and big but the bed sheet had a weird stain so I needed them to change it. Overall it's fine but don't expect 5 star international, its kuching after all.

muhyiddin M.
Malaisie
16 février 2015
Value for money
Ambience , food , room
Awesome! got a free upgraded room during check in. Large room with bathtub. River view. Great buffet breakfast but the catch is during booking using agoda ; there only provided 1 buffet breakfast. Need to add RM50 for additional guest. Better walk a bit nearby to get a much cheaper breakfast which are more or less delicious.

tanja G.
Autriche
09 février 2015
Not a five star hotel!
Spacious room, good bathroom, beautiful lobby
Location is good,near Top Spot. We had a prepaid room, booked months ago. When we arrived, they had lost our booking and it took nearly one hour to fix that. They apologized but we neither got an upgrade or even something to drink... Hotel is clean at first sight only, if you have a closer look things are differenzt. The space leading to the rooms is dark and smelly, breakfast is expensive and mostly for asian taste. There was some cheese, already heavily sweating and looked disgusting. The keycards for lift and room do sometimes work, sometimes not. Hotel is quite new but already looks worn (eg breakfasttables with broken edges), poolarea is all no smoking ( have to go to lobby bar) and not nice at all.This hotel is by no means same category as the Hilton and no good value for money. We will not come back.

Stella S.
Malaisie
05 février 2015
Comfortable
Comfort, somehow strategic in location
The staff performances are bad, breakfast is bad too. But hotel room is spacious and clean. Comfort too. Quite a walkin distance to tourist spots or shopping mall nearby