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Fantastique



selon 2581 avis
  • État/propreté de l’hôtel 8,7
  • Emplacement 8,2
  • Confort des chambres 8,7
  • Qualité du personnel 8,7
  • Rapport qualité-prix 8,7
  • Nourriture/restauration 7,8

8,7 Thomas W.
United Kingdom
29 septembre 2013
Located in old quarter with local shopping.
Staff friendliness, location and good value.
Most helpful friendly staff I have met. Inexpensive restuarant on roof but small and basic. Excellent value with free taxi to airport when I booked extra days direct. Good in house tour service with good information and friendly staff.

8,3 Heinrich G.
Germany
08 octobre 2013
Hight Quality Hotel in central location
Staff performane, room quality, breakfast
It was very pleasant and comfortable thanks to the very friendly, competent and supportive staff on all levels and in all departments. English abilities are from very good at the reception to good at the restaurant and still average with the room service staff. The room was clean, nice designed, clean and functional bathroom, good room service. The location is central and many nice sightseeing points, restaurants, shopping is in walking distance. Sure I'll come again!

9 Donna C.
Australia
15 septembre 2013
Excellent value
excellent value, service and comfort
We were very pleasantly surprised when we were greeted at the Hotel front door. The staff couldnt help us enough and were so welcoming. We had booked an inexpensive room and were shocked to see how stunning the room and facilities were. Our bed and pillows were the most comfortable we slept on during our 20 day holiday in Vietnam. The stand-outs for me where the wonderful staff and the luxurious feel to the motel. They also helped us book our trip to Halong Bay which was highlight of our holiday. This was done with minimum fuss and great helpfulness. Nothing was a bother for them. Definitely a hotel we would stay again in. A special thanks to our "manager' Hieu. Great English and wonderful help .

8,3 Michael T.
Malaysia
08 octobre 2013
Short, sweet and comfortable stay
Near to shopping centers and food outlets. All within walking distance and value for money
It was a very comfortable stay. The hotel is pleasantly decorated with a soothing feeling as you walked into the lobby area. Hotel staff were friendly and attentive to our requests and they can speak some English. Just enough to communicate the necessary stuff. It is centrally located to shopping centers, most of them within walking distance. We did not managed to spend a lot of time in the hotel but the hotel gave us a pleasant stay. A value for money and would be recommending to friends

9,3 Makiko W.
Japan
09 octobre 2013
I could not ask for any better for the value!
Great value, helpful staffs, very comfortable

6 cyril G.
France
21 octobre 2013
Arfforable hotel
Clean, affordable, location

10 Omer D.
Israel
28 septembre 2013
Great hotel! Clean, reasonable, friendly staff
Good service, Clean and comfortable rooms
Fantastic! We had a very pleasant stay. The staff are great, speak very good English and are very helpful. The rooms are comfortable and clean, the beds are super comfortable. There is an excellent hotel restaurant with very reasonable prices.

7,3 jim D.
United Kingdom
21 septembre 2013
excellant staff,very willing to help
the staff, the location, and the fact there was a lift
i only have one minor complaint. on arrival on check it, it would be nice to be shown straight to your room, instead of being told to take a seat and then be bombarded with brochures of trips and excursions.i understand they have to try and sell these packages, but after talking to fellow guests we all found it very off putting.

8,7 Stephen W.
Australia
11 septembre 2013
Run by a great staff
Without doubt the staff made my stay what it was,thehotelitself wasina great loaction and the food was good
The hotel is centrally located in the Old quarter so most things are in easy walking distance.I spent my time wandering and having coffee in small Vietnamese coffee shops which are all over. Little restaurants are good even if staff don't speak much English. Taxis are cheap and safe as long as you follow the advice of hotel staff and stick to main providers.The hotel staff made my stay, they were so attentive and kind and willing to go out of their way for me. Otherwise the hotel would be similar to any other in the area servicing this particular niche.The food in the hotel is simple and good Vietnamese cuisine and there is a great seafood place right next door where the food is superb and very reasonably priced and staff speak good English.Take my word and have at least one meal there!

6,7 Shu C.
Singapore
05 mai 2014
Overall was good
breakfast, attentive staffs, clean rooms
Good