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Shangri-La Hotel

Jl. Mayjend Sungkono 120, Mayjen Sungkono, Surabaya, Indonésie 60256 (voir la carte)

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Shangri-La Hotel Surabaya - Intérieur de l’hôtel Shangri-La Hotel Surabaya - Restaurant Shangri-La Hotel Surabaya - Bar Shangri-La Hotel Surabaya - Spa Shangri-La Hotel Surabaya - Restaurant Shangri-La Hotel Surabaya - Salle de réunion Shangri-La Hotel Surabaya - Extérieur de l’hôtel Shangri-La Hotel Surabaya - Restaurant Shangri-La Hotel Surabaya - Restaurant Shangri-La Hotel Surabaya - Salle de réunion Shangri-La Hotel Surabaya - Salon exécutif Shangri-La Hotel Surabaya - Salle de fitness Shangri-La Hotel Surabaya - Suite Shangri-La Hotel Surabaya - Salle de bal Shangri-La Hotel Surabaya - Chambre Shangri-La Hotel Surabaya - Intérieur de l’hôtel
Shangri-La Hotel Surabaya - Intérieur de l’hôtel Shangri-La Hotel Surabaya - Chambre Shangri-La Hotel Surabaya - Restaurant Shangri-La Hotel Surabaya - Equipements Shangri-La Hotel Surabaya - Salon exécutif Shangri-La Hotel Surabaya - Salle de bain Shangri-La Hotel Surabaya - Salle de bain Shangri-La Hotel Surabaya - Salle de bain Shangri-La Hotel Surabaya - Salle de bain Shangri-La Hotel Surabaya - Vestibule Shangri-La Hotel Surabaya - Spa
Emplacement : Mayjen Sungkono Nombre de chambres : 368
Wi-Fi gratuit

Avis récents

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Excellent

8,3

selon 240 avis

Rapport qualité-prix
7,8
Emplacement
8,2
Qualité du personnel
8,4
État/propreté de l’hôtel
8,5
Confort des chambres
8,6
Nourriture/restauration
8,3
Tous les avis (240)
Trier par :
Koohyun Y. Familles avec enfants plus âgés South Korea, 22 novembre 2014
So so

Friendly staff members
9
Tony C. Voyageurs d'affaires Malaysia, 20 novembre 2014
The Hotel

The room spacious size ; the staff friendliness ; The comfort of the beds and pillows
7,3
It has been as usual very relaxing and good experience. However the F & B division is another matter. The Chinese restaurant food was acceptable but nothing exceptional.The room was humming with mosquitoes, that we had to request for a standing fan to help drive the mosquitoes away. The breakfast was poor. The quality of food and selection were poor for a 5 Star hotel. The service was even poorer, where trays at the serving counters were often left empty until notified by customers. Coffee or tea top ups at the table was non existence, unless repeated calling to the waiters. The 5 Star rating for Staff Performance is for the Reception, Concierge and Bell boys counter, not the F & B.
Breton J. Voyageurs d'affaires France, 6 novembre 2014
Excellent stay

friendly and efficient staff, location
8,3
Very good stay and value for money. Staff is attentive and very efficient. Perfect location. Will definitely return.
Breton J. Voyageurs d'affaires France, 5 novembre 2014
Nice Hotel and good value for money

Location, Service, value for money
8
Great stay at this hotel. Will definitely return. Amazing staff performance, great rooms, perfect location
Martinus S. Familles avec de jeunes enfants Indonesia, 12 octobre 2014
Great Hotel

Nice, Clean, Comfortable
9,3
Great Hotel, good location, the room is big and clean.
Henny T. Groupes Indonesia, 12 octobre 2014
Shangri-La Hotel
6
great god execlent thank u
Christian L. Familles avec de jeunes enfants Indonesia, 2 octobre 2014
Old Room bad smellq

Clean, Location, Pool
8,3
Not so good since the room is so old and have bad smell but very clean and the view of the executive room is good
Yacob M. Couples Singapore, 28 septembre 2014
Great best

Friendly, clean and near shopping mall
10
Great and enjoyable
Hong J. Voyageurs d'affaires Indonesia, 16 septembre 2014
Good hotel for business, nice room

Large room, good food, clean eviroments
7,7
I enjoy stating in Shangri La, it is right location to reach all the place.
Ika R. Voyageurs d'affaires Indonesia, 16 septembre 2014
The hotel is old and the service not that good

The breakfast , room and bathroom
6,3
I don't like the front officer / receptionist, they are lazy and don't know to treat their guess very well , should be five start hotel are really know about this .

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