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Shangri-La Hotel

Jl. Mayjend Sungkono 120, Mayjen Sungkono, Surabaya, Indonésie 60256 (voir la carte)

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Shangri-La Hotel Surabaya - Intérieur de l’hôtel Shangri-La Hotel Surabaya - Restaurant Shangri-La Hotel Surabaya - Bar Shangri-La Hotel Surabaya - Spa Shangri-La Hotel Surabaya - Restaurant Shangri-La Hotel Surabaya - Salle de réunion Shangri-La Hotel Surabaya - Extérieur de l’hôtel Shangri-La Hotel Surabaya - Restaurant Shangri-La Hotel Surabaya - Restaurant Shangri-La Hotel Surabaya - Salle de réunion Shangri-La Hotel Surabaya - Salon exécutif Shangri-La Hotel Surabaya - Salle de fitness Shangri-La Hotel Surabaya - Suite Shangri-La Hotel Surabaya - Salle de bal Shangri-La Hotel Surabaya - Chambre Shangri-La Hotel Surabaya - Intérieur de l’hôtel
Shangri-La Hotel Surabaya - Intérieur de l’hôtel Shangri-La Hotel Surabaya - Chambre Shangri-La Hotel Surabaya - Restaurant Shangri-La Hotel Surabaya - Equipements Shangri-La Hotel Surabaya - Salon exécutif Shangri-La Hotel Surabaya - Salle de bain Shangri-La Hotel Surabaya - Salle de bain Shangri-La Hotel Surabaya - Salle de bain Shangri-La Hotel Surabaya - Salle de bain Shangri-La Hotel Surabaya - Vestibule Shangri-La Hotel Surabaya - Spa
Emplacement : Mayjen Sungkono Nombre de chambres : 368
Wi-Fi gratuit

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Excellent

8,3

selon 253 avis

Rapport qualité-prix
7,8
Emplacement
8,3
Qualité du personnel
8,4
État/propreté de l’hôtel
8,5
Confort des chambres
8,6
Nourriture/restauration
8,3
Tous les avis (253)
Trier par :
Anil P. Voyageurs d'affaires United Kingdom, 12 décembre 2014
a very good hotel

staff, location , speedy check in amd check out.
7,7
Very good stay, the hotel has an excellent health suite with all facilities very good. The room was good but required air, it smelt of dampness. The check in and check out was speedy and efficient. The Rosso restaurant was excellent with great menu. Definitely recommend this hotel but the room prices were quite considering hotel prices in ASIA generally are lower
Lukas J. Voyageurs d'affaires Indonesia, 11 décembre 2014
Shangri La surabaya. Not as nice as before

Friendly Staff, Hospitable, Nice amenity
6
The room are quite old. Need new refurbishing to keep standard like other competitors around. Hard to get around. Need transport. Quite congested area.
Lukas J. Voyageurs d'affaires Indonesia, 9 décembre 2014
Shangri La surabaya. Not like old times

Staff good, Service good, Big rooms
7
Old stinky old room smell. Need renovations. Pricy for the standard.
Faizal R. Voyageurs d'affaires Malaysia, 9 décembre 2014
Old style shangri-la

Luxury but old looks
7,3
Room is spaciozs, but old looks. Food is just ok
Juliany J. Familles avec enfants plus âgés Indonesia, 8 décembre 2014
Nice Hotel, Friendly Staffs, Food is excellent

Location is closed to Mall, Excellent and friendly staffs, lots of facilities
9,3
Very satiesfied....
Koohyun Y. Familles avec enfants plus âgés South Korea, 22 novembre 2014
So so

Friendly staff members
9
Tony C. Voyageurs d'affaires Malaysia, 20 novembre 2014
The Hotel

The room spacious size ; the staff friendliness ; The comfort of the beds and pillows
7,3
It has been as usual very relaxing and good experience. However the F & B division is another matter. The Chinese restaurant food was acceptable but nothing exceptional.The room was humming with mosquitoes, that we had to request for a standing fan to help drive the mosquitoes away. The breakfast was poor. The quality of food and selection were poor for a 5 Star hotel. The service was even poorer, where trays at the serving counters were often left empty until notified by customers. Coffee or tea top ups at the table was non existence, unless repeated calling to the waiters. The 5 Star rating for Staff Performance is for the Reception, Concierge and Bell boys counter, not the F & B.
Tabita M. Groupes Indonesia, 10 novembre 2014
Nice hotel on west Surabaya :)

food, service, cleanliness
8
shangri-la food was so good. Cake was so delicious also. Bed was comfortable.
Breton J. Voyageurs d'affaires France, 6 novembre 2014
Excellent stay

friendly and efficient staff, location
8,3
Very good stay and value for money. Staff is attentive and very efficient. Perfect location. Will definitely return.
Breton J. Voyageurs d'affaires France, 5 novembre 2014
Nice Hotel and good value for money

Location, Service, value for money
8
Great stay at this hotel. Will definitely return. Amazing staff performance, great rooms, perfect location

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