Très bien 8,0
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À propos de Svelte Hotel & Personal Suites

Description

Niché en plein Delhi Sud, Svelte Hotel & Personal Suites est idéal pour partir à la découverte de New Delhi. Situé à 0.5 Km de l'animation de la ville, cet hôtel 5 étoiles jouit d'un excellent emplacement et permet d'accéder aux principales attractions touristiques de la ville. Avec les principaux sites de la ville, dont Centre commercial Select Citywalk, Centre commercial MGF Metropolitian, Select CityWalk, à proximité de l'hôtel, les clients vont adorer l'emplacement.

Profitez d'une profusion de services et d'équipements hors pair dans cet hôtel de New Delhi. Lors de séjour dans ce magnifique établissement, les clients peuvent profiter de sécurité 24h/24, ménage quotidien, fax, cheminée, magasin de souvenirs.

Profitez d'équipements de très haute qualité durant votre séjour. Certaines chambres sont équipées de télévision écran plat, accès internet (sans fil), chambres non-fumeurs, climatisation, service de réveil par téléphone permettant aux hôtes de se relaxer après une journée chargée. Les piscine extérieure de l'hôtel sont parfaits pour se détendre après une longue journée. Quelle que soit la raison qui amène à New Delhi, le Svelte Hotel & Personal Suites est l'établissement qu'il vous faut pour une escapade grisante.
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Vous y trouverez :

Internet

  • WiFi gratuit dans toutes les chambres
  • WiFi dans les espaces communs

Transport

  • service de taxi
  • service de voiturier
  • parking
  • navette aéroport
  • location de voitures

Piscine & plongée

  • piscine extérieure

Restauration

  • service en chambre 24/24h
  • service en chambre
  • restaurant
  • café

Animaux de compagnie

  • animaux de compagnie acceptés

Services de nettoyage

  • ménage quotidien
  • blanchisserie
  • nettoyage à sec

Services pour hôtes

  • billetterie
  • check-in/-out express
  • stockage de bagages
  • journaux
  • excursions
  • concierge

Équipements sur site

  • magasin de souvenirs
  • cheminée
  • accessible en fauteuil roulant
  • accessible aux personnes handicapées
  • chambre familiale
  • ascenseur
  • zone fumeur
  • salon détente/TV commun

Santé et sécurité

  • sécurité 24h/24
  • réception 24/24h
  • coffres-forts
  • casiers
  • portier

Services pro & financiers

  • photocopieuse
  • fax
  • imprimante
  • distributeur de billets
  • change de devises

Modes de paiement acceptés

  • Visa
  • MasterCard
  • American Express

Langues parlées

  • anglais
  • hindi
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Conditions

The property does not accept bookings with a local Delhi ID.

Enfants et lits supplémentaires
Enfants en bas âge 0-1 an(s) Séjour gratuit en utilisant la literie existante. Notez que si vous avez besoin d'un berceau, cela pourrait engendrer des frais supplémentaires.
Enfants 2-7 an(s) Séjour gratuit en utilisant la literie existante.
  • Les hôtes âgés de plus de 7 ans sont considérés comme des adultes.
  • Les lits supplémentaires dépendent de la chambre que vous choisissez. Pour plus de détails, veuillez vérifier la politique individuelle de chaque chambre.
Certains suppléments et des conditions particulières peuvent s'appliquer si vous réservez plus de 5 chambres
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Informations utiles

Check-In à partir de: 02:00 PM
Check-Out jusqu'à: 12:00 PM
Courant électrique (en volt): 220
Distance de l'aéroport (en km): 18. Km
Distance du centre-ville (en km): 0.5 Km
Frais utilisation Internet: 1000 INR
Hôtel construit en: 2008
Hôtel rénové en: 2012
Nombre de chambres: 77
Nombre de restaurants: 1
Nombre d'étages: 7
Prix du petit-déjeuner: 850 INR
Prix du transfert aéroport: 2500 INR
Réception ouverte jusqu'à: 04:00 PM
Temps pour aller à l'aéroport (minutes): 25
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Avis récents

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Très bien



  • État/propreté de l’hôtel 7,9
  • Équipements 5,7
  • Emplacement 9,1
  • Confort des chambres 8,0
  • Qualité du personnel 8,1
  • Rapport qualité-prix 7,5
  • Nourriture/restauration 7,1

ROHIT G.
Inde
16 juillet 2016
Dirtiest hotel I ever stayed in
I had more expectations for the price tag. Very disappointing. Cleanliness at its worst. Poor maintenance. Staff had no remorse. They were OK with response to awful cleanliness. Food was yet another bad experience. Hotel can't provide a decent breakfast. Worst noisy lobby on floors. Complained of loud music and party in next room at 2 AM. No help by manager. Had to go myself to next room to make it stop.

MOHAMMAD H.
Bangladesh
13 avril 2016
Svelte needs to improve to judge its name
When you pay and stay in Suite, your expectation during stay must be high. Svelte failed to serve by its name; Suites. I had to wait for an hour for their booking/payment confirmations as I booked via Agoda; 3rd party booking. Later they offered me smoking room as I requested but there was not a single ash-tray in a smoking suite; was a real shock for me. Internet charges are not free and criminally expensive, which you expect in suite at least for free. Even after paying for internet, it was down for 5 hours, for which I have been charged. Almost $12 for each day of my stay I paid for internet with very low speed and interrupted service. Toilet was basic and needs improvement. Concierge service, Food in restaurants were very good. Location is great for business traveler. I don't recommend anyone to stay here if you're looking for suite facilities, travelling with family or business. There are hundreds of better options available around in Saket (until Svelte does renovate their facilities and services).

Omer E.
Inde
06 avril 2016
Svelte Hotel & Personal Suites
Large Rooms with a great location if shopping is your agenda. Below standard in terms of quality for the price you pay.

Parinita K.
Singapour
01 avril 2016
Nice place
Near malls

Ahmad R.
Afghanistan
23 mars 2016
The f
Cleaning Food and View

Pankaj S.
Népal
15 février 2016
Not the same Svelte as it used to be before
I came back from Agra and stayed here again from the 6-8 Feb, 2016, because I had already for it. We were a group of 8 people. This time the staff received us well with welcome drinks and good hospitality. The whole group felt good and the room service also improved to some extent. But then, on 7th Feb, not once but twice, I asked the front desk as to what time breakfast would be served the next day. I told them that there should not be any delay because we had to catch an early morning flight. They still said 7am. The next day we went for breakfast at 7:10am and the attendant there said breakfast is not ready yet and starts only at 7:30am. I went back to the front desk and asked again, and front desk said 7:00 am again. So you can imagine how the hotel is being run. Other improvements: 1. Some beds and blankets need to be replaced as they are too old. 2. Frequent electrical problems 3. Staff in front desk are very busy with their heads down working; they need to put someone standing to receive and greet guests in the reception area. That's what all hotels do. In short, this time the stay was kind of OK, but Svelte has still a long way to go to prove themselves as a 4 star hotel.

Pankaj S.
Népal
06 février 2016
Not like before...very poor management
location is good
It is not what it used to be before. Very poor management and service. There are many other hotels within walking distance from the mall. You will only spend your time and money fighting with the management for amenities and service. It used to be very good before but not any more. It is more like a 2 star guest house now.

Pankaj S.
Népal
04 février 2016
Worst hotel experience
Location
I have stayed in this hotel over a dozen times. It used to be a good hotel with good service. I stayed here in May 2015 for 9 days and it was good. But now, I am here, and to my surprise, I noticed that the management has become very stingy. You will feel you are staying in some cheapy hotel. 1. No welcome drinks. 2. They insist on giving only one room keycard even if you are two people. With a lot of difficulty, they gave me two. 3. The shower hook is broke so they have put a plastic hook to hang the shower. Water leaks. 4. The aircon temp cannot be controlled. 5. No toiletries; you have to keep on asking. 6. Only one pair slippers even when two people are sharing a room. Ask and you get with a lot of pain. 7. You get only two bottles of water; you have to pay for the rest. 8. I ASKED FOR TWO WATER GLASS AND THEY SENT ME ONE. WHEN I ASKED FOR ONE MORE THEY TOLD ME WE CANNOT PROVIDE MORE THAN ONE. WITH MUCH DIFFICULTY THEY PROVIDED ME ANOTHER ONE. 9. No ironing board. 10. No coffee. 11. No bathrobes. 12. Staff don't carry a smile. You don't feel the welcoming warmth. To conclude, it is not worth spending money here. For sure, some change has happened within the management and hence all this stingy behavior. I have to stay again from 6-8 Feb as I paid in advance and I am with a group occupying 4 rooms. But after that, I am never going to stay here unless they really show me they can improve. Every single group member started cursing me for highly recommending this hotel. I do not have time for writing all this, but it is so upsetting that I felt everyone should know.

daljit P.
Inde
20 janvier 2016
overpriced
location
except for location there was nothing good about the hotel

David J.
Australie
20 janvier 2016
Excellent facilities, location and staff
nice large rooms, adjacent to the Mall with good food options, friendly staff
I have stayed here several times, and will keep coming back. The rooms have a lounge for relaxing, a desk for work and a little kitchen for snacks. The beds are really comfortable


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