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Tous les avis (1686)

Voyageurs d'affaires (177)

Couples (719)

Voyageurs solitaires (334)

Familles & jeunes enfants (153)

Familles & enfants plus âgés (144)

Groupes (159)

Fantastique
8,3
selon 1686 avis
État/propreté de l’hôtel
8,2
Equipements
7,7
Emplacement
8,7
Confort des chambres
8,3
Qualité du personnel
8,6
Rapport qualité-prix
8,5
Nourriture/restauration
7,6

10 michael R.
Philippines
14 août 2014
A hidden gem in the Old Quarter
Location, the staff and great clean rooms
I don't think I would have been inspired the way I am now had I chose a different hotel. Thaison has definitely helped me achieve that reset that I needed because of their amazing service and very relaxing atmosphere. We enjoyed the stay and will definitely gonna go back.

9,7 yukiyoshi K.
Japan
10 septembre 2014
smile and hospitality
Convenience, clean room and smile
All hotel persons are really nice. They smiled and made us happy. They spoke joke always. We are pleased.

10 Roy G.
United States of America
10 août 2014
Good value
staff, location, clean room
Excellent overall. Staff very helpful & friendly. Very good location within quick walk to shopping & restaurants. Allowed late checkout for late afternoon bus pickup at hotel.

6 Benjamin F.
Germany
05 août 2014
Price is OK
Price

10 Dan T.
Vietnam
08 août 2014
could not expect for more from a 3.5 star
Golden service and super staff
i was extremely impressive on this hotel service, had really good experience in Hanoi and everything is organized by this hotel in well order and very professional. We booked one super double and got free upgrade to family suite room which is really large and clean and comfortable... hotel' staff 's so friendly, and helpful gave me all recommendation on foods, drinks and they were willing to assist us like calling us taxi during our stay there. especially , i was really enjoy our trip to Ha long bay which was great and unforgettable. we are sure will be back one day coz there are many things we have missed on this trip , surely keep this hotel in memory for next holiday

9,3 Sandra P.
Australia
07 août 2014
Ideal for short stay
rooms, staff and location
Pleasant stay at this hotel for short stay in Hanoi and we found the room clean and the bed comfortable. The room was provided with a flat TV, hairdryer, desk, sofa, cattle with free tea and coffee and adequate space for clothes. The bathroom was very clean and modern but on the small side but I had no problems with this myself. Breakfast was included in the price which I thought was quite reasonable for the price I paid. Good central location with friendly staff.

9 Alexandra S.
Australia
07 août 2014
Thaison Palace
Extremely helpful and friendly staff, amazing value for money, delicious breakfast food
We arrived at 4am and the staff were still there and greeted us kindly regardless of the hour, they helped is with our bags and smiled and were friendly the whole time. For a cheap place to stay, the rooms are beautiful and the breakfast is delicious. For what we paid we were extremely impressed and not expecting the service to be as good as it was!

10 Linda B.
Australia
06 août 2014
Cosy hotel in good location
Staff, location, breakfast, service and
It was such a good experience to stay at Thaison Palace Hotel. Nice, clean and quiet. Such a friendly staff all the time and we really felt at home. Very relaxing, so when we go to Hanoi, we will stay there again for sure.

5,7 Wouter K.
Netherlands
07 août 2014
okay hotel, great staff except for one
Catherine, the hostess of the hotel. Fine location in the old district. Good airconditioning.
We were picked up by the hotel's shuttle service from the airport. However, they charged us more than the price we agreed upon beforehand. When we arrived at the hotel after a tiring journey, the host who calls himself 'jack' was very pushy on selling us a trip to ha long bay, within the first minutes of arriving. We had already booked a trip, and Jack insisted that ours would only serve tiny pieces of tofu during lunch, and that sometimes people would have to stand during the bus ride. None of this was true, our trip was excellent. Jack is a very sleazy manipulative person. The rest of the staff was great, especially catharyn. They also made a mistake which caused us having only one room instead of two, the issue was not resolved properly.

10 Irmina E.
Philippines
29 juillet 2014
Thaison hotel a truly palace in hanoi!
Good location, excellent service, very accommodating staff and of course very clean rooms!
My stay in hanoi was the bestest, funniest, and craziest trip i ever had! We had a great time staying in thaison from the staff were all good and very accommodating, the rooms are very clean, the food were great, the location is definitely a good choice and we are treated like a king and queen! I highly recommend this hotel to all tourist who wants to visit hanoi! Excellent service! Thaison palace hotel a truly palace in hanoi! Keep it up! Cheers!