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Fantastique



selon 346 avis
  • État/propreté de l’hôtel 8,8
  • Équipements 7,7
  • Emplacement 7,4
  • Confort des chambres 8,7
  • Qualité du personnel 8,7
  • Rapport qualité-prix 8,2
  • Nourriture/restauration 8,2
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Ander E.
Espagne
29 août 2016
Beautiful and relaxing place, but inefficient service
1. It is beatifull, romantic and very relaxing place. 2. There is nothing around so you will have to have your lunch and dinner there. The beach is really bad and full of jelly fish. In fact all the beaches around are not good. 3. I was very dissapointed with the service. This is a expensive place to be in Malasya so you will expect a nice service. However, even when there were not much people when we were there, the service was inefficient. I ordered a potato wedges with cheese and they bring them with mayonaisse. I ordered some vermicelli and they brought me rice, and my chicken curry was cold because it was cooked time before i had it... The worst thing is that if you say anything about it they pretend that they do not speak English. For example, when I said that i had ordered vermicelli instead of rice, the waiter told me that the rice was vermicelli. I had to google vermicelli and showed it to her. If you order something to drink in the morning the glasses would be in the table until the night if you do not take them to the bar yourself. If you are having dinner and want to have something else you will have to go to the bar and order it yourself as the waiter does not show up...

GAYLE A.
Philippines
29 août 2016
Wonderful boutique hotel
This accommodation is very near Mt Santubong and ideal for visitors who want to trek the mountain. Its pool is not big but just perfect for a place with a select number of rooms. It has a very relaxing atmosphere and the staff is very friendly and accommodating.

Erinn W.
Australie
26 août 2016
Do not expect a sleep in, you will be awake before sunrise due to morning prayer next door
The staff were lovely. Very helpful. Nice for couples. The morning prayer does not allow for much sleep though

SOR N.
Malaisie
12 août 2016
Staff emotion
The staff is emotional, sometimes friendly sometimes angry. Make us confuse anything wrong with us. Maybe there were something happen on her, but she shouldn't put the emotion on us. This should be improve in the service line.

Veronique T.
Belgique
30 juillet 2016
Very relaxing place
The staff was very helpful and always smiling. Beautiful room and swimming pool. Excellent breakfast and food. We recommand this place to stay a few days.

YOUGEUM R.
Corée du Sud
22 juillet 2016
Unique hotel
The hotel was clean. But there was no sound proof. So when people walk outside i could hear. I couldn't sleep properly.

Chiing H.
Malaisie
10 juillet 2016
Very nice place. Relaxing and soothing environment.
this place is a hidden gem! The environment is enjoyable and we had a wonderful time there. The rooms, pools and facilities are good and well maintained. The room is a little hot in the afternoon, and the ac wasn't strong enough but overall, we enjoyed ourselves in the Village House.

ANDREW B.
Malaisie
10 juillet 2016
Bad
Not so good. Room very hot

Kuok V.
Malaisie
10 juillet 2016
Great Getaway
Nice place to chill and relax. Excellent staff providing good service. Serves delicious and mouth watering food.

Marilyn N.
Malaisie
04 juillet 2016
Gawai Mode
Not recommended. Quite expensive and very strict with their customers. Parking lots are not properly build. With that kind of room rate, you should go for a stay in any resort.