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Fragrance Hotel - Emerald

20 Lorong 6 Geylang, Geylang, Singapore 399174 (Show on map)

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Hotel Area: Geylang Number of Rooms: 126

Recent customer reviews

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Pleasant

6.9

based on
4137 reviews

Value for Money
7.6
Location
6.9
Staff Performance
6.8
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.0
Food/Dining
5.8
All reviews (4137)
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Thuy D. Couples Vietnam, July 10, 2013
ok

friendly staff, near bus stop, quiet
6.7
I am satisfied with this hotel's service, quick check-in & check-out, staff is very friendly when we need help...However, the facilities in room are not enough, for example lack of refrigerator, hair-dryer,...and hotel is far away from MRT but near the bus stop instead.
Janet A. Groups Philippines, July 10, 2013
value for money! walking distance to bus station

accessible to public transport, clean rooms, value for money
6.3
Comfortable and quiet though superior room is quite small. Their internet is not working efficiently at d lobby. Hotel really living up to their name as fragrant hotel. The hotel has distinct smell. You need to eat out as the hotel has no dining facilities nor room service. Really a budget hotel intended for sleeping and relaxing.
Laurence H. Solo travelers Australia, July 9, 2013
good location -clean and newly refurbished room

location-price and close to transport
7
Most things were good - clean new room wirh great bed and tv.However internet was dial up speed and you have to pay and do not expect a smile from reception staff- they are actually doing YOU a favour by allowing YOU to stay there.!!!!!!
Imelda I. Families with young children Indonesia, July 8, 2013
nice place for culinary

the location is near to many restaurants, helpfull staffs and friendly budget
7.3
it was a nice stay after all, the staff is very helpful to assist when there was a minor accident happened. the location is near to bus stop and surrounded by many affordable restaurants.
Ma V. Families with young children Philippines, July 7, 2013
Okay

Comfortable bed, wonderful pillows, strong air conditioning
4
The front desk staff were superb! They were attentive, friendly, and very helpful. The housekeeping person was nice and courteous. However, the housekeeping staff must be taught how to properly clean and maintain the bathrooms. The bathroom was not clean. When I chanced upon the one cleaning the room on my third day, I was so surprised to see that he used the hotel bath towels to wipe the bathroom floor. No wonder the grime and hair just accumulate there. They don't take it out properly. Also, there was so much dust under the bed. Lastly, there were small cockroaches in the room as well. It would be really good if management gives their housekeeping staff more training on cleanliness.
Paola W. Families with young children Indonesia, July 6, 2013
Quite comfortable for the price

Cleanliness, comfortable bed, quite near from public transportation
7.7
I had my vacation with my husband and my daughter so I choose family room. The room is clean and quite comfortable. Many people talked negative things about Geylang area but I did not have any negative poin staying for 3 days there. The location quite near from public transportation, there are several variety food station (Indian, Malay and Chinese food).
Khay C. Solo travelers Malaysia, July 4, 2013
simple and normal hotel for low budget

near to MRT
8
overall worth for money (budget traveller). The location of hotel just near to MRT by walking 5minute distance.
Imelda I. Families with young children Indonesia, July 4, 2013
nice place for culinary

the location is near to many restaurants, helpfull staffs and friendly budgeti
7
it was a nice stay after all. the staff is very helpful to assist when there was minor accident happen. the location is near to the bus stop and surrounded by many affordable restaurants
Bimantara D. Families with young children July 4, 2013
this place, near redlight district, and workers

easy to get transport, there's so many food stall, and many night clubs
5.7
dont bring ur child!for solo traveler/backpackers who need entertaiment and exotic pleasure.. the hotel doesnt give u breakfast so u must go out in the morning and eat outside, and at night always eat first before back to ur room. u can take mrt for transportation or bus. mrt station very close, only 0.5km.
Huy Q. Groups Vietnam, July 4, 2013
Good enough to stay with limited budget

Staff friendly, easy to transport both by bus and MRT, many restaurants around
5.7
Can choose to stay on next visit or recommend to others

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Customer Reviews - Fragrance Hotel - Emerald, Singapore

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