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Fragrance Hotel - Emerald

20 Lorong 6 Geylang, Geylang, Singapore 399174

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based on 5050 reviews

2839 reviews in English

Value for Money
Staff Performance
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Room Comfort/Standard
All reviews (5050)
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Wilbert V. Couples Australia, January 2, 2014
so frustrating.

i dont know
The Fragrance hotel did not allow us to check in its because my booking was a bit early.we arrived at the hotel 3 am in the morning and they mdid not give any option than to walk away from the hotel and walk around to look for a place to stay.up to now the Fragrance Hotel did not refund my payment.
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Indri S. Groups Indonesia, January 1, 2014
Travel on a budget

Clean Rooms, Friendly Staff, and Fast check-in and Check-out
The hotel was actually bareable.. The Pros: clean room, clean bathroom, cold AC, friendly staff, cheap food around the hotel from morning til night, check in and check out were super fast! The massage chair near the receptionist is a must try! The cons: it's quite far to get to the nearest MRT (Kallang), about 10-15 minutes walk from the hotel. The "butterflies" were already out by 5 p.m. and eating out late at night near hotel is not recommended esp with family. Overall, good stay here and definitely worth the price of staying especially when on a budget trip =)
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Angel G. Families with older children Philippines, December 29, 2013

airconditioning,location, price
Our stay would have been great except for the following unexpected things: 1. There is foul smell from our comfort room (Room 318), mgmnt shoudl take a look on this for future customers. 2. The wifi charge of per device is quite unreasonable, and was never mentioned in the agoda guidelines.
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Nareerat P. Families with older children Thailand, December 29, 2013
Easy access to public transport

Easy access to public transport / Fast check-in and check-out / Close to local restaurants
I booked 3 rooms for 1 night, but once we opened the door, one room was not cleaned yet. Finally, They change our room to a new one in 5 mins. It's a good services. But still they should check everything before they give us the access card. Other rest is find.
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Fah K. Families with older children Brunei Darussalam, December 29, 2013
Convenient and affordable

Near to eating places, close to public transport, clean and affordable
A pleasant and reasonably comfortable place for a short stay.
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Mulyadi T. Couples Indonesia, December 28, 2013
a dissapointing stay in a dissapointing hotel
Singapore is a vibrant city but some of its places like the geylang area is a terrible place sto stay. Overpriced Hotels like this one is ubiquitous. The botel managers/owners do not care about tourists' comfort during their stay. The room is extraordinarily small like birdcage , they did this so they can have as many rooms as possible to extract more money from budget travellers. No Wifi at room, need to pay extra. no food as breakfast or anything like tea break or snack. Unbelievable for a hotel like this with quite expensive price, yet u get nothing but a small room to sleep
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Choo T. Groups Malaysia, December 27, 2013
convenience transport

near to foods centre, near to public transport,
ok, soso... the hotel room is too small, bathroom without shampoo, no restaurant, coffee house, etc with that much of money paid. The good things are:- there are many restaurants nearby, easy public transports, counter staff are quite helpful, but they have to learn how to be polite to hotel guests; must learn how to PR with guests.
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Betsy C. Families with young children Brunei Darussalam, December 27, 2013
cleanliness need to be improved.

near to MRT station and near to a lot of food stalls.
Cleanliness of the room need to be improved. The room service boy did not vacumn the room thus there are a lot of dust,and not good for my baby. The bathroom also quite dirty. They didn't scrub the toilet, thus u can see the dirty dirt and its an eyesore. If they can scrub the toilet and make it clean and also vacumn and mop the room, then the hotel is perfect for those who want to save budget for shopping. I love the hotel despite the cleanliness of the room and toilet as well as the stained bedsheets.
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Lu M. Families with young children Malaysia, December 26, 2013
It is worth to stay here with what we paid.

Attentive, Affordable, Attractive
We had no regret to stay at this hotel. Easy to find food and public transport.
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Stella W. Couples Malaysia, December 25, 2013
Facing communication problems

very near food hawker, convenience,quiet surroundings
Fortunately, if can add some services such as small refrigerators, dvd player, multiple carpet, multiple hanger, multiple pillows, Chinese waiter, would be more comfortable.
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