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Fragrance Hotel - Emerald

20 Lorong 6 Geylang, Geylang, Singapore 399174 (Show on map)

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Area: Geylang Number of Rooms: 126

Recent customer reviews

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Pleasant

6.8

based on
4653 reviews

Value for Money
7.5
Location
6.9
Staff Performance
6.8
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
6.9
Food/Dining
5.7
All reviews (4653)
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Wenny W. Couples Singapore, July 14, 2013
nothing

nothing
4
not bad
John M. Solo travelers Australia, July 11, 2013
Convenient and low cost.

Helpful staff, low cost and located in a part of Singapore that tourists rarely see.
7
Low cost hotel located in Singapore's red light area but not really suited for families. The hotel staff were very helpful and the area interesting. No food available at the hotel but plenty of food outlets in the main street.
Mei F. Couples Singapore, July 11, 2013
Nice chic hotel

Cleanliness, location, Chic design
7.7
Room was small and chic, away from the bustling red light district.
Herman V. Families with young children Netherlands, July 11, 2013
Nothing special

hotel was OK but nothing special
5.3
The Hotel was OK but nothing special. In general the price/quality of hotels is very poor in Singapore compared to surrounding Azian countries.
Rosallie M. Families with young children Philippines, July 10, 2013
our stay in fragrance hotel was really good,

clean, nice staff, easy access
7.3
our stay was good because the hotel staff was very friendly, and the hotel was very clean and near tourist spot
Thuy D. Couples Vietnam, July 10, 2013
ok

friendly staff, near bus stop, quiet
6.7
I am satisfied with this hotel's service, quick check-in & check-out, staff is very friendly when we need help...However, the facilities in room are not enough, for example lack of refrigerator, hair-dryer,...and hotel is far away from MRT but near the bus stop instead.
Janet A. Groups Philippines, July 10, 2013
value for money! walking distance to bus station

accessible to public transport, clean rooms, value for money
6.3
Comfortable and quiet though superior room is quite small. Their internet is not working efficiently at d lobby. Hotel really living up to their name as fragrant hotel. The hotel has distinct smell. You need to eat out as the hotel has no dining facilities nor room service. Really a budget hotel intended for sleeping and relaxing.
Laurence H. Solo travelers Australia, July 9, 2013
good location -clean and newly refurbished room

location-price and close to transport
7
Most things were good - clean new room wirh great bed and tv.However internet was dial up speed and you have to pay and do not expect a smile from reception staff- they are actually doing YOU a favour by allowing YOU to stay there.!!!!!!
Imelda I. Families with young children Indonesia, July 8, 2013
nice place for culinary

the location is near to many restaurants, helpfull staffs and friendly budget
7.3
it was a nice stay after all, the staff is very helpful to assist when there was a minor accident happened. the location is near to bus stop and surrounded by many affordable restaurants.
Ma V. Families with young children Philippines, July 7, 2013
Okay

Comfortable bed, wonderful pillows, strong air conditioning
4
The front desk staff were superb! They were attentive, friendly, and very helpful. The housekeeping person was nice and courteous. However, the housekeeping staff must be taught how to properly clean and maintain the bathrooms. The bathroom was not clean. When I chanced upon the one cleaning the room on my third day, I was so surprised to see that he used the hotel bath towels to wipe the bathroom floor. No wonder the grime and hair just accumulate there. They don't take it out properly. Also, there was so much dust under the bed. Lastly, there were small cockroaches in the room as well. It would be really good if management gives their housekeeping staff more training on cleanliness.

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Customer Reviews - Fragrance Hotel - Emerald, Singapore

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